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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (2049 reviews)

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4.73

Based on 2,048 reviews, last reviewed 22nd Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Great understanding Was pretty simple to understand what I was doing Reviewed on: 22nd September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2049)

Great lending quick decisions very helpful

Great lending quick decisions very helpful Reviewed on: 28th July 2026

Reply from Great Western Credit Union Thank you Paula for your feedback. It is really appreciated. Colin McDougall, Head of Strategic Delivery. Response date: 30th July 2026

Struggled with few bits but lady helped me on the ph...

Struggled with few bits but lady helped me on the phone Reviewed on: 28th July 2026

Reply from Great Western Credit Union Thanks for your feedback Jade. I am glad that we were able to help you with your loan application but sorry that it was necessary. Hopefully you shared where you were struggling. If so, I am confident that the reason will have been recorded and that this will help us improve our processes. If you don't feel that this is the case, please feel free to contact me directly. Colin McDougall, Head of Strategic Delivery. Response date: 30th July 2026

Really good loan company would advise to anyone

Really good loan company would advise to anyone Reviewed on: 27th July 2026

Reply from Great Western Credit Union Hi Lew, That's lovely to hear. We're really glad you've had such a good experience with us, and it means a lot that you'd recommend us to others. Thank you for your review and for choosing GWCU. Best wishes, Sepi Response date: 27th July 2026

Amazing quick easy and very helpful

Amazing quick easy and very helpful Reviewed on: 27th July 2026

Reply from Great Western Credit Union Hi Evan, Thank you for such a lovely review. It's great to hear everything was quick and easy, and that you felt well supported throughout. We're so pleased we could help. Best wishes, Sepi Response date: 27th July 2026

Great, really helped when I needed it

Great, really helped when I needed it Reviewed on: 27th July 2026

Reply from Great Western Credit Union Thanks for your feedback Jodi, it is very much appreciated. Colin McDougall, Head of Strategic Delivery.. Response date: 27th July 2026

Easy application and friendly staff

Easy application and friendly staff Reviewed on: 24th July 2026

Reply from Great Western Credit Union Hi Ashley, Thank you for your kind review. We're so pleased to hear you found the loan application process easy and that our team was friendly and helpful throughout. We really appreciate your feedback and thank you for choosing GWCU. Best wishes, Sepi Response date: 25th July 2026

A great solution to a short term problem.

A great solution to a short term problem. Great team Reviewed on: 24th July 2026

Reply from Great Western Credit Union Hi Craig, Thank you for your kind words. We're so pleased we could provide the right solution when you needed it most. It's also wonderful to hear our team made your experience a positive one. We really appreciate your support. Best wishes, Sepi Response date: 25th July 2026

Good experience, quick answers, good comunications

Good experience, quick answers, good comunications Reviewed on: 24th July 2026

Reply from Great Western Credit Union Hi Magda, Thank you for your review. It's great to hear our team was able to provide timely responses and keep you updated along the way. We appreciate your support and I'll let the team know your kind words. Best wishes, Sepi Response date: 25th July 2026

Quick response and updates

Quick response and updates regularly made Reviewed on: 24th July 2026

Reply from Great Western Credit Union Hi Davinia, Thanks so much for your kind words. Keeping our members updated and responding promptly is really important to us, so its wonderful to hear that was your experience. We appreciate your feed and your support. Best wishes, Sepi Response date: 25th July 2026

Easy and quick , was very happy, really needed some...

Easy and quick , was very happy, really needed some extra money Reviewed on: 24th July 2026

Reply from Great Western Credit Union Hi Beth, Thanks for leaving a review. I'm so pleased to hear the application was easy and that we could be there when you needed a little extra financial support. We really appreciate you sharing your experience with us and thanks for letting us be part of that journey. Best wishes, Sepi Response date: 25th July 2026

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