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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.73 (1698 reviews)

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4.73

Based on 1,698 reviews, last reviewed 11th Jun 2026

69% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Quick easy and painless. Quick easy and painless. Sorry neighbours I'm getting a bigger subwoofer! Reviewed on: 11th June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1698)

The credit union have helped me massively my only is...

The credit union have helped me massively my only issue I have had with them is I never miss a payment and the money is guaranteed to be paid back as it comes out my child benefit which is paid directly to them however good repayments had no effect as I’ve been refused for things in the past even though my payments to them are guaranteed and always on time.. other than that they have helped me tremendously x Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Melissa, Thank you for your honest feedback, it really means a lot. We are so glad to hear we have been able to support you and that repayments have worked well for you. We do understand how it can feel frustrating to be declined, even with a strong repayment history. However, our lending decisions take a range of factors into account to make sure borrowing stays affordable and supports your longer term financial wellbeing. Thank you again for your kind words and for being part of GWCU. Best wishes, Emily Response date: 22nd May 2026

Very user friendly experience

It was simple to apply for a loan, once approved the money was immediately deposited into my account. Also, you can start a savings scheme with their help to save for the future. Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Alan, Thank you for your lovely feedback. We are really glad to hear the process felt simple and that everything moved quickly once approved. It's also great to know that having a savings account set up has helped you think about the future and plan ahead as well. Best wishes, Emily Response date: 22nd May 2026

Never had a problem they have been amazing kind frie...

Never had a problem they have been amazing kind friendly Reviewed on: 21st May 2026

There isn’t really any customer service, everything...

There isn’t really any customer service, everything is done through the portal. Applying was easy and I was offered a loan when I couldn’t get one anywhere else. Would be great to have more options to take out more money rather than having to wait such a long time for the last to be paid off Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Leonie, Thank you for your feedback, we really appreciate you sharing your experience. While a lot can be done through the portal for convenience, our Member Engagement team is always here to help. You are very welcome to give us a call between 10am and 2pm from Mon-Fri if you would like to speak to someone directly. In terms of lending, we do have limits in place to make sure borrowing stays manageable and supports your long term financial wellbeing. We are glad we could support you when other options were not available. Best wishes, Emily Response date: 22nd May 2026

Perfect for my savings and for lending money have re...

Perfect for my savings and for lending money have reccomended to all my friends and family Reviewed on: 21st May 2026

Always been angels with me, especially in time of need!

Always been angels with me, especially in time of need! Reviewed on: 21st May 2026

don’t know we’re I’d be without them

Credit union have always been there for me. Good reliable customer service and online access to all accounts Reviewed on: 21st May 2026

They are good at making decisions

They are good at making decisions Reviewed on: 21st May 2026

They are amazing always there to help if struggling...

They are amazing always there to help if struggling and always great customer service Reviewed on: 21st May 2026

Always quick with a reply to my requests.

Always quick with a reply to my requests. Helpful with affordable amounts Reviewed on: 21st May 2026

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Great Western Credit Union: Loans reviews

69% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Great Western Credit Union: Loans now

Great Western Credit Union Loans reviews (1698)

The credit union have helped me massively my only is...

Very user friendly experience

Never had a problem they have been amazing kind frie...

There isn’t really any customer service, everything...

Perfect for my savings and for lending money have re...

Always been angels with me, especially in time of need!

don’t know we’re I’d be without them

They are good at making decisions

They are amazing always there to help if struggling...

Always quick with a reply to my requests.

Review Great Western Credit Union: Loans now

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