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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1250 reviews)

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4.81

Based on 1,250 reviews, last reviewed 4th Mar 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Great experience always helpful when needed Great experience always helpful when needed and always prompt Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (1250)

Review of the Great Western Credit Union, Loans:

Excellent, efficient, trustworthy and friendly

I've been with GWCU for years, both for savings and loans. Always had an excellent, friendly and helpful experience with them. They are trustworthy, very efficient and go above and beyond to help. Their interest rates in loans are fair and interest on savings is good. I would highly recommend them to friends and family. Reviewed on: 30th May 2025

Reply from Great Western Credit Union Hi Susan Thank you for taking the time to leave such a positive review! We’re glad to hear you’ve had consistently good experiences with GWCU, whether saving or borrowing. We aim to provide competitive rates and accessible choices for everyone, so it's great to see that has come to fruition for you as well. It’s also great to know you feel looked after and that our team has been there when you’ve needed support. We really appreciate the response, and we’re always here if you need us! Thanks again Robin Response date: 2nd June 2025

Amazing always helpful

Amazing always helpful, easy to deal with site as well Reviewed on: 17th October 2025

Very easy site to access had a few teething problems...

Very easy site to access had a few teething problems at start with linking my bank account but helpline was very helpful and sorted straight away Reviewed on: 16th October 2025

Reply from Great Western Credit Union Hi Jason, Thank you for leaving us such great feedback. We're sorry to hear that you had problems when linking to your bank account but we are so glad that our friendly Member Engagement team were able to help you get it sorted! Thanks so much for choosing us. Best wishes, Emily Response date: 22nd October 2025

Very good and easy loan thank you very much

Very good and easy loan thank you very much Reviewed on: 16th October 2025

Quick and easy experience with great western credit...

Quick and easy experience with great western credit union very impressed Reviewed on: 16th October 2025

Reply from Great Western Credit Union Hi Holly, It's great to know we've managed to impress you! We're glad your experience with us was quick and easy and we were able to offer you the support you need. Best wishes, Emily Response date: 22nd October 2025

They are just amazing..

They are just amazing I’m disabled and they just manage me so well I’ve always paid my loans back but they are forever helping me with whatever queries I need and loans Reviewed on: 15th October 2025

Reply from Great Western Credit Union Hi Chenise, Supporting our members is so important to us, we are so happy we've been able to provide you with the support you need. Thank you for choosing us and for leaving us such a great review. Best wishes, Emily Response date: 22nd October 2025

Quick and helpful and happy with the service

Quick and helpful and happy with the service Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Megan, We are so pleased to know you were happy with the service you received and that we were able to offer you the support you needed. Best wishes, Emily Response date: 22nd October 2025

Application was easy to do online and it was straigh...

Application was easy to do online and it was straightforward. The process was stress free. Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Ajiboye, It's great to hear you had a stress free experience and that our online application was easy and straightforward, thank you for the great feedback. Best wishes, Emily Response date: 22nd October 2025

recommend to my friends and family now

Amazing really helpful very happy new customer would and will be tell friends and family to try if ever they needed help spoke to a lovely lady who was so helpful low repayment and so stress free Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Kim, Thank you for your lovely words! Your recommendation means a lot to us and we're so glad you had a great experience. Thanks again for choosing us! Best wishes, Emily Response date: 22nd October 2025

Easy and fair

Very easy, fair and clear expectations Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Clair, Thank you for your feedback, it's great to know that you found our service to be easy and fair and that we were able to meet expectations. Best wishes, Emily Response date: 22nd October 2025

Straightforward process, completed in quick time.

Straightforward process, completed in quick time. Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Karen, We're so glad you found the process to be straightforward and that we were able to help you so quickly. Thank you for the great feedback. Best wishes, Emily Response date: 22nd October 2025

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