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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1390 reviews)

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4.81

Based on 1,390 reviews, last reviewed 27th Apr 2026

20% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very quick and easy to use, all carried out online,... Very quick and easy to use, all carried out online, easy to send required documents Reviewed on: 27th April 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1390)

Very good thanks I think everything good

Very good thanks I think everything good Reviewed on: 19th May 2025

Reply from Great Western Credit Union Hi Jerithan We really appreciate you taking the time to feedback! We're delighted that you have found your experience with GWCU to be enjoyable. We hope to continue to support you as and when you need us! Thanks again Robin Response date: 21st May 2025

Everyone been helpful and great loan rates

Everyone been helpful and great loan rates Reviewed on: 19th May 2025

Reply from Great Western Credit Union Hi Sophie We really appreciate your encouraging feedback! We're thrilled to hear how helpful you have found us; something we really strive for in our customer service. We're also really happy that you've found our loan rates so reasonable. Thanks once again for your support, and we hope to continue to help in the future. Best wishes Robin Response date: 20th May 2025

Very reasonable rates and affordable choices.

Very reasonable rates and affordable choices. Customer service are excellent too. Definitely recommend GWCU. Reviewed on: 18th May 2025

Reply from Great Western Credit Union Hi James Thank you for taking the time to leave such a positive review! We aim to provide competitive rates and accessible choices for everyone, and it's great to hear this is the case as corroborated by one of our members. It's also extremely gratifying to know that you've had such great experiences with customer service, something that we take pride in at Great Western Credit Union. Thanks for your continued support and if you need any support in the future please don't hesitate to get in touch. Best wishes Robin Response date: 20th May 2025

Great from start to finish

Great from start to finish. The whole process is super easy Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Thank you so much for your kind words! We're so pleased to hear how clear and simple you have found using our services. It's something we really set out to achieve in order to give our members the smoothest interaction with GWCU possible. If there’s ever anything else we can help with, please don’t hesitate to reach out. Best wishes Robin Response date: 21st May 2025

Very good service banking made easier

Very good service banking made easier Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Fiona It's so great to hear your feedback! We always aim for straightforward processes at Great Western Credit Union, so we're very pleased to see you have found using our services smooth and simple. We look forward to continuing to support you in the future! Best wishes Robin Response date: 20th May 2025

Excellent company, always help when needed

Excellent company, always help when needed Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Samantha Thank you for your kind words! We're so glad to hear you've had a positive experience with GWCU and that we've been able to help when needed. Your continued support means a lot to the team! Warm regards Robin Response date: 20th May 2025

They are amazing,ing customer service and allways de...

They are amazing,ing customer service and allways delivers a friendly and helpful service. Allways tries there best.. very prompt with replies and loan applications are speedy to allways within the correct time schedule Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Diane, Thank you so much for your kind words! We’re really pleased to hear that you’ve had such a positive experience with our service. Our team works hard to be helpful, and responsive, so it’s great to know that you've always had a good experience. We're glad we could support you quickly and efficiently. Thanks again for being a member and supporting GWCU. Warm regards, Emily Response date: 16th May 2025

I have had multiple loans and never had an issue the...

I have had multiple loans and never had an issue they were always helpful when had trouble paying and the process is so easy to complete and customer service are always easy to talk to for help Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Amy Thanks for your kind words and continued trust in GWCU! We're really glad to hear that you've found the loan process straightforward and that our team has been supportive whenever you've needed a bit of extra help and that you’ve had such positive experiences with our customer service. We thank you for your feedback and your continued support! Best wishes Robin Response date: 19th May 2025

Very quick and easy, just waiting final approval whi...

Very quick and easy, just waiting final approval which seems to slow the process but it seems promising to be given a chance and build my credit Reviewed on: 15th May 2025

Reply from Great Western Credit Union Hi Elisha Thank you for taking the time to respond. We're delighted to hear that the process with GWCU has been as simple as it has. It's great to hear you're feeling so optimistic, and we're glad to be at the beginning of your journey in building your credit. We’d be thrilled to continue to assist you going forwards – if there’s more help you need, don’t hesitate to contact us. Best wishes Robin Response date: 19th May 2025

Fast easy application from star to finish

Fast easy application from star to finish Reviewed on: 15th May 2025

Reply from Great Western Credit Union Hi Sarah Thanks so much for leaving a review! It's great to hear how quick and simple you have found the application process, something we definitely aim to give our members. If there’s ever anything else we can help with currently or in the future please don’t hesitate to reach out. Thanks again Robin Response date: 21st May 2025

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