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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (1719 reviews)

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4.74

Based on 1,719 reviews, last reviewed 21st Jun 2026

78% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Very straightforward and user friendly online. Very straightforward and user friendly online. Reviewed on: 21st June 2026

Latest lowest rating:

1

Very poor communication Applied for a top loan, did nit email me at all just closed my application. No communication at all from them. I only found out when I logged in Reviewed on: 26th May 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (1719)

Very easy site to access had a few teething problems...

Very easy site to access had a few teething problems at start with linking my bank account but helpline was very helpful and sorted straight away Reviewed on: 16th October 2025

Reply from Great Western Credit Union Hi Jason, Thank you for leaving us such great feedback. We're sorry to hear that you had problems when linking to your bank account but we are so glad that our friendly Member Engagement team were able to help you get it sorted! Thanks so much for choosing us. Best wishes, Emily Response date: 22nd October 2025

Very good and easy loan thank you very much

Very good and easy loan thank you very much Reviewed on: 16th October 2025

Quick and easy experience with great western credit...

Quick and easy experience with great western credit union very impressed Reviewed on: 16th October 2025

Reply from Great Western Credit Union Hi Holly, It's great to know we've managed to impress you! We're glad your experience with us was quick and easy and we were able to offer you the support you need. Best wishes, Emily Response date: 22nd October 2025

They are just amazing..

They are just amazing I’m disabled and they just manage me so well I’ve always paid my loans back but they are forever helping me with whatever queries I need and loans Reviewed on: 15th October 2025

Reply from Great Western Credit Union Hi Chenise, Supporting our members is so important to us, we are so happy we've been able to provide you with the support you need. Thank you for choosing us and for leaving us such a great review. Best wishes, Emily Response date: 22nd October 2025

Quick and helpful and happy with the service

Quick and helpful and happy with the service Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Megan, We are so pleased to know you were happy with the service you received and that we were able to offer you the support you needed. Best wishes, Emily Response date: 22nd October 2025

Application was easy to do online and it was straigh...

Application was easy to do online and it was straightforward. The process was stress free. Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Ajiboye, It's great to hear you had a stress free experience and that our online application was easy and straightforward, thank you for the great feedback. Best wishes, Emily Response date: 22nd October 2025

recommend to my friends and family now

Amazing really helpful very happy new customer would and will be tell friends and family to try if ever they needed help spoke to a lovely lady who was so helpful low repayment and so stress free Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Kim, Thank you for your lovely words! Your recommendation means a lot to us and we're so glad you had a great experience. Thanks again for choosing us! Best wishes, Emily Response date: 22nd October 2025

Easy and fair

Very easy, fair and clear expectations Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Clair, Thank you for your feedback, it's great to know that you found our service to be easy and fair and that we were able to meet expectations. Best wishes, Emily Response date: 22nd October 2025

Straightforward process, completed in quick time.

Straightforward process, completed in quick time. Reviewed on: 14th October 2025

Reply from Great Western Credit Union Hi Karen, We're so glad you found the process to be straightforward and that we were able to help you so quickly. Thank you for the great feedback. Best wishes, Emily Response date: 22nd October 2025

Amazing company

I love using these as they are very helpful and understanding. Reviewed on: 13th October 2025

Reply from Great Western Credit Union Hi Kylie, Thank you for your lovely words, we are so glad we've been able to help you, thank you for choosing us. Best wishes, Emily Response date: 22nd October 2025

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