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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.61 (437 reviews)

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4.61

Based on 437 reviews, last reviewed 26th Jun 2026

131% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Greta experience everyone is so helpful and so nice... Greta experience everyone is so helpful and so nice and makes it easy Reviewed on: 26th June 2026

Latest lowest rating:

2

A very clunky website A very clunky website that needed the form to be filled in several times with exactly the same imformation before accepting it Reviewed on: 27th April 2026

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Savings reviews (437)

Savings

Have always been encouraged to save and budget using my GW CU account. Has put me in the healthiest financial position I have ever been in! Reviewed on: 8th July 2021

Best banking/ financial service

I have been with them for nearly 10 years now. It always amazes me the way customer service is getting better. When I became customer here, it was already providing great service. So one can imagine their level now. Interestingly, they are keen on getting better. During pandemic also they have shown excellent service. With time the union is also improving its financial products. The winner obviously is the ethical banking and local focused. I support this institution. I hope it will grow even bigger and continue to serve and help local communities and economy. Reviewed on: 8th July 2021

Safe savings

Its good to know my savings are safe but accessible. Easy to pay into and easy to cash out. Reviewed on: 8th July 2021

Great service...

Excellent customer service, great way to save money safely... Reviewed on: 8th July 2021

customer service

Superb customer service. Each time I have contacted them, they have been very quick, polite & helpful and resolved my issue very professionally. Well done SWCU and thank you. Reviewed on: 8th July 2021

Excellent service

Excellent service, Always helpful and polite Reviewed on: 8th July 2021

Simple savings product

Joining was simple and rewarded by a bonus at the time. Acc ess to the acount details via the internet is simple and staff are always available to help Reviewed on: 8th July 2021

The staff are very approachable and friendly.

I've always had best of experience on the phone and online especially during this pandemic Reviewed on: 8th July 2021

Very supportive

Very supportive . Easy to use and access. Reviewed on: 8th July 2021

Very easy to use

I was able to get a loan to help with my first time rent and was able to pay an affordable amount over the months now I have paid it off which I am very happy with that western credit union you made my life very easy Reviewed on: 8th July 2021

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