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Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.92 (1488 reviews)

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4.92

Based on 1,488 reviews, last reviewed 8th May 2026

96% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I've used a few online mortgage brokers as a first-t... I've used a few online mortgage brokers as a first-time buyer and Habito was by far the best. Really easy to use, found me the best rate, and none of ... Read more Reviewed on: 15th April 2026

Latest lowest rating:

1

Communication was misleading and inconsistent I’d strongly recommend keeping the review factual and evidence-based rather than “naming and shaming” individual employees personally. Publicly accusi... Read more Reviewed on: 8th May 2026

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About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

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Habito Mortgage Broker reviews (1488)

At last! Perfect customer service!

Can’t fault the service. Working shifts means I’m generally free to do things outside normal hours So having a company as responsive as Habito has made the whole house buying process SO much less stressful. Chris Roy has handled my application from the start (with a little help from Sam) and has answered every question asked within hours. I ask a question at 03:00 & the answer is waiting when I check in the morning. The mortgage deal they arranged was as good as anything I could find online & their Habito Plus conveyancing service just takes even more stress away. I found their fees comparible to others, but the fact the whole process is so joined up means I wouldn’t use anybody else if I needed to move again. Highly recommended Reviewed on: 28th January 2022

Wonderful service, wonderful staff

I’d highly recommend Habito for their expertise, and excellent level of customer service. They found us a great mortgage deal which we are really happy with, and as a first time buyer the experience can be overwhelming to say the least, but they made it feel a very easy to follow process. Their customer service experience was wonderful throughout, very helpful and pleasant to work with. They guided us through the whole process, and were there every step of the way when we needed any help or direction. I would 100% use them again in the future, and would recommend others to as well. Reviewed on: 28th January 2022

Professional, efficient and friendly

Habito arranged our mortgage for the second time recently and were once again, professional, efficient and friendly. They found us a great deal and organised an offer quickly without any drama of faff! They are a dream to work with. Highly recommended! Reviewed on: 28th January 2022

Excellent service

Will be using again in 2 years when our fixed rate is up. No question too stupid and very quick response times Reviewed on: 28th January 2022

Fast and efficient! Highly recommended!

First of all Habito doesn’t charge their customers for the service, they only get paid by the bank, which is very helpful for a first time buyer. Everything is done on the website, and chat is so much quicker than email and less invasive than phone calls. Chris answered all my questions in a very professional and friendly way, even the stupid ones! I am so very pleased about the efficiency and the speed of Habito and I will be referring you to everyone!!! Reviewed on: 28th January 2022

Fantastic Service

2nd time using habito, great service with minimal amount of my time taken. Better rate found than I could get searching for myself Reviewed on: 28th January 2022

Great experience & fully recommend

My partner and I have had a really great experience going with Habito mortgage brokers. All of the team that we have been in contact with have been super helpful, polite and responded quickly to queries. As FTBs, we have found the process very smooth and reassuring. Would definitely use them again and 100% recommend! Reviewed on: 23rd April 2021

Efficient, competitive and helpful

We used Habito having received a few quotes from mortgage brokers, we love using tech-y solutions so decided to give it a go (and save on broker fees). Easy to search for deals, discuss application process and received offer within 2,5 weeks. Reviewed on: 19th April 2021

Very quick and efficient

Habito's online approach really worked for us as me and my partner often work long hours. We could, effectively, go through the process in bitesize chunks rather than trying to find time to go through it all at once. Reviewed on: 19th April 2021

Painless and Insightful

A really slick process from MIP through to actual mortgage application Reviewed on: 19th April 2021

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