Write a review

Go to business site

Habito: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.9 (1384 reviews)

View other Habito products

4.90

Based on 1,384 reviews, last reviewed 26th May 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Amazing service So pleased a friend recommended Habito to me. Communication was brilliant throughout. Loved the messenger system. Reviewed on: 26th May 2023

Latest lowest rating:

2

You get better advise from Google search Even though I got an offer in the end the experience was horrendous and I would advise this broker to anyone. My property was undervalued and amid the... Read more Reviewed on: 17th October 2022

Read all reviews See your review

About this product

If you're looking for Habito mortgage broker reviews, welcome to Smart Money People. We collect reviews so that others can be better informed when making their financial decisions. Perhaps you've used Habito's innovative mortgage finding solution in the past? Please share a review of your own…comment on the process, the app, and anything else to do with your mortgage application process so that others can decide if Habito is right for them.

Habito Mortgage Broker reviews (1384)

Review of the Habito, Mortgage Broker:

Habito almost cost me my mortgage and house purchase

Almost cost me my mortgage and unhelpful when the bank screwed up. I applied for a mortgage last April through Habito. However, the lack of support and "greenness" of the Habito team meant that I had to wait 3 months for my mortgage to be approved, and was given false information multiple times. Here are reasons why you shouldn't go with Habito: - despite being "online first", the application tracker is not really updated by Habito or granular enough in terms of the mortgage steps. So it is close to useless. - during the entire process, my mortgage case was passed to more than 5 Habito employees, like a conveyor belt, each one only responsible for a stage of the process. There was no continuity - there is an online chat function, which is easier than email or phone. But that is only if your case manager replies promptly. Many times I was left waiting more than 24 hours for a reply, and had to call to chase. - I was provided wrong information multiple times. The worst was when I was told by my case manager that my mortgage had been final approved, which is the step before exchange. Only to be told two days later that it was a mistake. The other time I was told that the valuation survey had been completed. But two weeks later, I was told it had not. So if you want a trusted pair of hands with your house purchase and mortgage process, stick to a professional, tried and tested old school mortgage broker. I get the feeling that Habito is just a fancy website, lots of VC money, and very green operational managers who think they can just hire a team to man a chat/call centre. But mortgage brokering can be complicated, unfortunately Habito is of no help if things go wrong with your mortgage process. Which is why you want to go with a mortgage broker - to help you if things go wrong. Reviewed on: 5th February 2018

Amazing service

So pleased a friend recommended Habito to me. Communication was brilliant throughout. Loved the messenger system. Reviewed on: 26th May 2023

Amazing broker team

We are so happy we chose Habito as our broker, they go above and beyond to secure a mortgage offer. Their communication is excellent and response times are so quick. The whole team are just fantastic and they work so hard to help people needing a mortgage. Would highly recommend Habito Reviewed on: 16th May 2023

Probably the only well oiled component in the mortgage world

Extremely helpful and friendly folks, great website and general user experience. Reviewed on: 11th May 2023

Easy peasy, lemon squeezy!

From the very start it couldn't have been easier! Completing the necessary forms and uploading the docs were a breeze, the online chats with the different roles of staff in Habito (Edna, Nicola & Scarlett) were seamless and the progress chart was really helpful to track how the application was going. From signing up, discussing my options, completing the forms to receiving my confirmed mortgage offer took less than 4 weeks. I went for the free service Habito provide but I don't think this affected the quality of service I received. Thank you, Habito, for all your help! Reviewed on: 26th April 2023

Fantastic independent mortgage broker

Brilliant service, with friendly yet knowledgeable staff. Very transparent and answered any number of questions I had. A really excellent experience! Well done Hábito; Reviewed on: 12th April 2023

First Time Buying Made Easy

Habito were fantastic from start to finish with frequent updates and lots of additional information r.e. questions that I had. I would highly recommend them to any friends or family based on the speed and ease of communication, help and support they have offered in my first foray into home buying Reviewed on: 12th April 2023

Fun, Fast & Very Modern!

I recently used Habito as my mortgage broker and I could not be happier with the experience. The entire process was straight forward, user-friendly, and efficient. The technology they use to personalise their service is truly remarkable and made the whole process a breeze! I appreciated the level off transparency and honestly provided by Habito throughout the process. They were always available to answer any questions I had and were very knowledgeable about the mortgage industry. Overall, I highly recommend Habito to anyone looking for a mortgage broker. The excellent service and user-friendly technology made my experience stress free and enjoyable. Thank you, Habito!! Reviewed on: 11th April 2023

Helpful, simple advice

My broker was quick to provide helpful, straightforward advice and a list of mortgage options. He answered all my questions and guided me to the right mortgage solution for me. Reviewed on: 11th April 2023

Great advice

All the process has been great. Pietro was always responsive and guided us very well. Reviewed on: 8th April 2023

Awesome service. Great comms. Helpful and friendly.

Awesome service. Efficient asynchronous communication for a great price. Helpful and friendly. Reviewed on: 8th April 2023

Do you have a different Habito product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Moneybox app 4.98 from 76 reviews
Mortgage broker
from Castle Mortgages 0.00 from 0 reviews
Mortgage Broker
from International Private Finance 4.73 from 53 reviews

Want to see more from Habito?

Buy to Let Mortgages
from Habito 4.96 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub