Easy to transfer pension to them but a challenge to access when demand is high. E.g. PCLS at tax year end.

Higher platform fees and above average trading fees

Easy to deal with. The app is simple and very intuitive.

THE STAFF PICK UP THE PHONE AND ACTUALLY KNOW WHAT THEY ARE TALKING ABOUT

I have had quality service over many years. Share dealing and Active Savings accounts have been particularly easy to deal with and at excellent rates.

With an excellent website and an easy to use app investing is made less complicated than other financial providers that were checked out before choosing... With an excellent website and an easy to use app investing is made less complicated than other financial providers that were checked out before choosing HL. Charges have been cut fairly recently making all transactions easier on the pocket. Secure messages are dealt with promptly and information is up to date at all times. The range of investment opportunities is very wide and not tied to specific companies. The company is well established and the wealth of experience enablesHL to offer some branded investment opportunities that show both sector coverage and significant growth. Read more Read less

I have invested with HL for around 60 years and have always found their service excellent. For some years I used their Professional Management Service... I have invested with HL for around 60 years and have always found their service excellent. For some years I used their Professional Management Service which included a detailed annual report. The PMS was not cheap but did provide me with sound guidance. HL are not the cheapest investment company but do provide a lot of useful investment data and ideas. I'm happy to be with them Read more Read less

My experience with Hargreaves Lansdown has been consistently very positive. The platform itself is intuitive and easy to use, making it straightforward to manage investments... My experience with Hargreaves Lansdown has been consistently very positive. The platform itself is intuitive and easy to use, making it straightforward to manage investments without unnecessary complexity. Buying and selling shares within an ISA is particularly simple, with a clear and efficient process that gives confidence when executing trades. One of the standout features is the quality and depth of research available. The platform provides a wide range of insights, analysis, and supporting information, which is genuinely helpful when making investment decisions. Customer service has also been excellent. Queries are handled promptly and professionally, with responses that are both clear and useful. Overall, Hargreaves Lansdown offers a well-rounded service combining ease of use, strong research capabilities, and responsive support — making it a reliable choice for managing personal investments. Read more Read less

Twice I had to use the FCA to get an honest result due to poor service and functionality on their behalf