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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.96 (446 reviews)

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4.96

Based on 446 reviews, last reviewed 20th May 2025

24% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

After a very difficult time trying to navigate getti... After a very difficult time trying to navigate getting a sole mortgage and all the hurdles I was coming against I was recommended Haysto. I was a litt... Read more Reviewed on: 20th May 2025

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025

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About this product

Haysto Specialist Mortgage Broker reviews (446)

Review of the Haysto, Specialist Mortgage Broker:

Haysto help make the impossible possible!

Haysto were fantastic at helping us achieve what we thought was impossible on our dream house that needed a new roof! A bigger brand bank who we had our current mortgage with really messed us around. They told us we had to find the money to buy our house before we could get a mortgage and then fix the roof. Only then would they give us a mortgage. It was a ridiculous situation and we were at our lowest. When we thought all was lost we found Haysto. Fortunately they had an exceptional team who were efficient, hard working and excellent at customer service. Sadly the house we wanted got pulled off the market, but Haysto were really supportive at that difficult time. They were true to their word of no mortgage no full fee and they still kept our case open should the situation change. If you want a broker who is honest, hard working, patient with you and all that the house buying process brings as well as reassuring I suggest you use Haysto! We will be using them again 100%! Thanks Brad for all your help and kindness, when the next dream home come we’re calling you! Reviewed on: 19th February 2025

Haysto are friendly, responsive and professional.

Haysto are friendly, responsive and professional. The online portal is an excellent resource and leaves you feeling confident and comfortable in what can be a stressful process. The team were able to quickly ascertain my needs and sourced me a mortgage very quickly. Great. Reviewed on: 30th March 2025

We cannot recommend Haysto enough!

We cannot recommend Haysto enough! We turned to Haysto after reading positive reviews and having been let down by our previous mortgage broker. We didn’t think it would be possible to get a DIP let alone a mortgage offer but Haysto smashed it within 4 weeks. A big shout out to Richard, Shannon, Glynn and especially Jamie who was on hand to answer all my questions. The portal is really easy to use and is great for keeping track of the progress. Thanks again Haysto for making our home owner dreams come true :) Reviewed on: 29th March 2025

Fantastic support for an older buyer

It was a fantastic experience working with Haysto from start to finish. As an older buyer, it was important to have excellent advice on the best mortgage. Everything about the Haysto experience was excellent, with a great online platform to take us through the steps in securing the mortgage. It was a total package, including support for conveyancing and insurance. I would recommend Haysto to anyone looking for a mortgage! Reviewed on: 28th March 2025

Stunned and gobsmacked!

I honestly can't rate Haysto highly enough. I am still in shock that they have found us a mortgage with a high street bank! We came to Haysto as while my husband has an excellent credit rating, mine has been teetering between poor and the low end of fair forever. We are both first time buyers, at the ripe old age of 45! For background, I was on a DMP and as a result accrued some defaults, all of which were settled in 2020, but still remain visible on my credit file. My current credit utilisation is pretty high too. So, we randomly looked for 'poor credit mortgages' online and here we are. Reece gave us the warmest welcome as our first point of contact and I instantly knew that we were in safe hands. After the initial call, we were allocated to our mortgage broker Sam, who explained the process. Sam got us an AIP fairly quickly from Nationwide, who was the fourth hight street lender that he went to for us (the first three rejected, based on my credit information). The portal has been an absolute godsend too as we have been able to upload and view documents in an instant. Long story short, today we received a mortgage offer from Nationwide for the exact terms of the AIP. Long story short, we saw a house on Friday, put an offer in the same day, offer accepted the following Tuesday and mortgage offer received today, the following Friday. Offer is literally three days from application. Everyone that we have dealt with has played an incredible role in making what we thought was the impossible, possible! Shout outs to Reece, Sam, Tabbi & Charley. Our experience has been flawless. Yes, there are free brokers out there, but the fee is worth its weight in gold. Worth it for the work the team put in. Worth it for the confidence and reassurance the teams provide and worth it for the expert skills and knowledge. Honestly, I need to lie down, my adrenaline is out of control. Thank you Haysto. You really have changed our lives. No more rent after 20+ years in the game. Reviewed on: 28th March 2025

Amazing customer service!

From start to finish I felt reassured and supported through the whole process all the team working with me were friendly and approachable Reviewed on: 28th March 2025

I’m so grateful to Haysto for their hard work.

I’m so grateful to Haysto for their hard work, speed, and support in helping me secure a mortgage. The whole team was incredibly efficient, responsive, and made what can be a stressful process feel smooth and manageable. They truly went above and beyond to guide me every step of the way. I highly recommend Haysto to anyone looking for a mortgage—especially if your situation is a little more complex. Thank you Haysto for making my dream to come reality with you. Reviewed on: 28th March 2025

Thorough,informative,professional and pleasant

Thorough,informative,professional and pleasant Reviewed on: 28th March 2025

good communication from start to finish.

good communication from start to finish. couldn't ask for better. Reviewed on: 28th March 2025

When we thought all was lost, we went to Haysto.

When we thought all was lost, we went to Haysto. After a bit of back and forth (on the lenders side) we secured a mortgage for our dream home, at a rate we didn’t think was possible. Thank you to Jordan, Paul, Charley, Anna, Shannon and the team. Reviewed on: 27th March 2025

Excellent from start to finish.

Excellent from start to finish. If you have anything unusual that high street lenders don't like eg self employment Haysto can help you. They talk to lenders not computers and get you the best deal for your circumstances Reviewed on: 26th March 2025

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