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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

renewing fixed rate bond

5
everything was quickly and efficiently sorted Reviewed on: 12th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th October 2022
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Hinckley & Rugby Building Society

Local branch customer service

5
Excellent service from the branch team when opening a new savings account. Terms and conditions were explained in a thorough and professional manner. Reviewed on: 12th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th October 2022
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Hinckley & Rugby Building Society

Excellent service

5
Becky was approachable friendly and supportive, and very thorough efficient and patient in helping me open a savings account. Reviewed on: 12th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th October 2022
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Hinckley & Rugby Building Society

Fixed savings bond

5
Efficiently dealt by a pleasant lady. Not a robot! Reviewed on: 12th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th October 2022
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Hinckley & Rugby Building Society

Helpful staff

5
Great service and lovely staff. Very helpful Reviewed on: 12th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th October 2022
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Hinckley & Rugby Building Society

Very quick, polite and comprehensive service

4
A long time customer of H&RBS, I went in today with a view to adjusting my account portfolio to optimise the earnings in my savings. The advice I received was polite, succinct yet comprehensive and I quickly opened the account I needed. Very good service indeed. Reviewed on: 11th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 12th October 2022
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Hinckley & Rugby Building Society

Friendly, helpful staff at the Nuneaton branch

5
Called into the Nuneaton branch of the Hinckley and Rugby Building Society's for one of their new Regular Savings Accounts. Not only was the product one of the best in the market but the staff, in particular Jo who served me, were really helpful and made me feel welcolme. What a pity other financial providers don't improve to the same level !!!! Reviewed on: 8th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th October 2022
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Hinckley & Rugby Building Society

Great customer service - very friendly

5
Very fast. Very efficient. Very friendly Reviewed on: 8th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th October 2022
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Hinckley & Rugby Building Society

Great service thank you

5
Great service and my pass book was with me in a couple of days Reviewed on: 7th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 10th October 2022
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Hinckley & Rugby Building Society

Was informative and undertaken efficiently

5
Was to point and competently carried out Reviewed on: 4th October 2022
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th October 2022
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Hinckley & Rugby Building Society

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