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Hinckley & Rugby Building Society: Savings reviews

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4.86

Based on 2,000 reviews, last reviewed 25th Apr 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

2%

0%

1%

Latest highest rating:

5

Smiling faces and a very warm welcome. Smiling faces and a very warm welcome. Jo helped with a passbook update which was done very quickly and efficiently. Asked me if there was anything el... Read more Reviewed on: 25th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2000)

easy to complete investment application process

4

I applied to invest in a Bond online and subsequently received the appropriate forms in the post which I completed and returned with my cheque. I received a telephone call to acknowledge receipt and verify the terms attached which I was happy to confirm. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Efficient helpful knowledgeable

5

Went to open regular savings accounts really impressed with the customer service Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Excellent service.

5

Very informative and knowledgeable explanation of product. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Great service, good product

4

As above! Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Excellent service

5

Staff are amazing and always so helpful. Very pleased with the savings accounts they have recommended Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Attractive monthly saver and great customer support

5

Within a day of my sending an inquiry through HRBS website, a lady called me to provide the information requested. She followed up with my request to mail applications. I filled and sent the application. Soon thereafter another customer support lady called to explain the salient features of the product and inform me of the progress of my product application. Fast, flawless and courteous - in short excellent team and many thanks for the management of HSBS for increasing the interest rate in January 2023 for the 30-day notice monthly saver product. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Best rate, good service, old school

4

The rate was the best available currently and for a good period (five years). I don't mind the early withdrawal penalty but I didn't want to be limited to putting in a fixed sum per month or a one- or two-year period, which most of the best rates seem to do. This building society is rather old school. I haven't seen a passbook in years, but why not? An online application form would be a good idea, though, rather than having to download and print a PDF, complete it by hand (though I do have the typewriter function on Adobe Acrobat 9). But if it helps prevent money-laundering that's OK with me. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Helpful and friendly customer service

3

We opened a 30 month Bond Account s new customers. We were promptly provided with the relevant forms. The forms were straightforward and easy to complete. The main terms and conditions were explained to us and we were provided with account documentation. We received a receipt for our cheque and the rest of the opening procedure was explained clearly Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Customer Service

5

Excellent customer service received from Beverley this morning. Thank you. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Efficient,effective and good value

5

HRBS are one of the few financial institutions who you can contact easily-and who contact you back! They offer good interest rates and are friendly and efficient. Reviewed on: 13th January 2023

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