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Hinckley & Rugby Building Society: Savings reviews

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4.84
Based on 1,559 reviews, last reviewed 29th Dec 2025
120% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
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2%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Had a problem with returning cheque error on payee. Had a problem with returning cheque error on payee. Reviewed on: 29th December 2025
Ailish 's avatar
Ailish

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1559)

Reinvestment of two year fixed rate bond

5
Fabulous, friendly service in branch to help me when I made a mistake on the forms. Reviewed on: 18th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

First class service

5
Very friendly staff Very helpful explaining everything about my new savings account Reviewed on: 18th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Excellent product and staff

5
From enquiring about savings on line I promptly received an informative telephone call and was sent the application pack. This was followed up by a visit to a local branch to open the account as a new customer where the staff were very helpful and efficient. Great to deal face to face rather than with the worry of online funds transfers! Reviewed on: 18th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

staff very helpful

5
Account explained and opened with pass book received within 24 hours Reviewed on: 17th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Staff

5
The staff at the Coalville branch are excellent - they always go that little bit extra and always welcome you with a smile and assistance- well done Reviewed on: 17th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Very good

5
Service was very good, polite and helpful. Reviewed on: 17th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd March 2021
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Hinckley & Rugby Building Society

Application Process

4
Very straight forward. Would have preferred bank transfer from Cheque issue for the investment. Reviewed on: 15th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th March 2021
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Hinckley & Rugby Building Society

Same as most banks

4
Ive had similar experiences in my other account‘s bank but all in all a good and quick visit Reviewed on: 9th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th March 2021
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Hinckley & Rugby Building Society

Reason to return

5
Excellent service would recommend to family and friends hopefully they get the same help in business as I have Reviewed on: 9th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th March 2021
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Hinckley & Rugby Building Society

Excellent and extremely efficient service

4
Cannot fault the service that we receive for the information we receive for our savings and excellent customer relations. Reviewed on: 9th March 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th March 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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