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Hinckley & Rugby Building Society: Savings reviews

4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

True To Their Word

4
Call answered swiftly and confidently. Kept informed and up to date on Passbook's arrival just as they'd told me. Very on the ball. Very pleased with their polite, prompt service. Reviewed on: 7th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

New account

5
It was so easy to open my new account at my local branch where they explained all the relevant details & different accounts Reviewed on: 6th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

Really kind and helpful staff

5
Both ladies I spoke to went out of there way to help me and to make sire I understood how to run the account I am really happy. Reviewed on: 6th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

Savings value

3
Shopping around for best interest possible would like to do more on line. Reviewed on: 6th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

good

5
straightforward, unusually. all fine Reviewed on: 6th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 7th February 2023
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Hinckley & Rugby Building Society

Very helpful manager in setting up PoA for me

5
Spent time explaining all the process and what will happen. Reviewed on: 6th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023
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Hinckley & Rugby Building Society

Good and useful

4
Very good service. Workers where very helpful Reviewed on: 5th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023
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Hinckley & Rugby Building Society

Opening a savings account

5
I found the process very easy. The service I received was informative and friendly. Reviewed on: 5th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023
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Hinckley & Rugby Building Society

120 day notice account switch

5
Staff were very friendly helpful and efficient Reviewed on: 4th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023
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Hinckley & Rugby Building Society

Old fashioned banking still works!

5
Came across a Hinckley & Rugby BS savings product (120 day notice account) online offering a very good interest rate that suited my needs. However the account could only be opened in branch or by post. Before going to the branch, I telephoned to see what was needed. This was clearly explained. An appointment was given to me for the same day. Once I was there, smooth procedure and friendly team. I received an email confirmation next day to inform me that my account was now open and the passbook was in post. Reviewed on: 4th February 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 6th February 2023
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Hinckley & Rugby Building Society

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