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Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,114 reviews, last reviewed 27th Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff who wanted to help me. Friendly staff who wanted to help me. Arranged a one to one appointment to discuss my requirements in depth and in confidence, which was greatly appre... Read more Reviewed on: 27th July 2026
Jessie M's avatar
Jessie M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2114)

The friendly society

5
This is the first time I've had an opportunity to save regularly and the staff where very helpful running me through the process and explaining all the conditions to see if it was the right product for me. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Excellent Service

5
Efficient friendly excellent service as always. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Good person to person service.

5
Your cashier gave very efficient and friendly service when we attended Lutterworth branch to open our account. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Very efficient

5
I posted an application for a Regular Saver product on Saturday. I received telephone call on Monday acknowledging it's receipt and and an email on Tuesday confirming that the passbook had been sent out. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Good customer service

3
Good customer service. Very helpful service Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Antiquated

3
Account was promptly opened and staff polite but setting up the account is antiquated, need to be able to open an account on line not fill in a form and post it off and include a Cheque. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Personal Service

5
So good to deal with real people rather than an automated telephone system or computer screen. Pleasant friendly service. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Very Good Building Society, Customer Service and Advice.

5
Very Good First Class Building Society, always happy and very helpful, good advice and customer care. Highly Recommended. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Savings update.

5
I went to my local branch for a savings update - was advised by a new employee, who although young and training, was knowledgeable and efficient. Some of my account changes had to be carried out by a more senior member of staff but she used this opportunity to show the younger member of staff what to do.. I was impressed with both his and her approach to my savings issues.: Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

Straightforward and friendly

4
One small query was dealt with simply and quickly. Reviewed on: 7th February 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 8th February 2023
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Hinckley & Rugby Building Society

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