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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (2002 reviews)

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4.86

Based on 2,002 reviews, last reviewed 30th Apr 2026

412% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Neil at Rugby Neil was very helpful in a cheerful and knowledgeable manner. He answered our questions with care Reviewed on: 30th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (2002)

Repeat customer

I had such helpful, personal service when I opened my first investment account I've just opened another. Reviewed on: 20th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 21st July 2021

I find the H&R BS to be a friendly and helpful local building society

I found the experience involved in setting up my new savings account straightforward. I had one query and this was dealt with in a timely and efficient manner. Reviewed on: 13th July 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We’re pleased to hear you had a positive experience with us and look forward to assisting you again. Response date: 14th July 2021

The HRBS is small enough to care

I experienced a much more personal level of attention than with the larger building societies. In particular I was so grateful for the help given over proving my identity, given my blindness (therefore no digital presence), which has been a major stumbling block with another building society. The HRBS has all the good attributes of old-fashioned customer care. Reviewed on: 10th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our team members pride themselves on delivering an efficient and helpful experience to customers and will be delighted to know you were happy with the service you received. Response date: 14th July 2021

Great service

Fantastic customer service, I felt very well informed about what savings account to set up. Very knowledgeable would definitely recommend. Reviewed on: 6th July 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 7th July 2021

Easy to deal with

Always answer the phone promptly and deal with a customer in a polite and professional way. Reviewed on: 29th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your feedback. We will pass your message onto the team, who will be thrilled to know you had such a positive experience with us. Response date: 30th June 2021

Mr Blower

A polite friendly and efficient service. Reviewed on: 28th June 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 29th June 2021

An excellent visit to the South Wigston office.

I received excellent, professional, helpful information and treatment from a member of staff who was also training a new member, and got everything I hoped for from my visit. Reviewed on: 25th June 2021

Good experience

Overall the person the dealt with was well mannered and very helpful Reviewed on: 24th June 2021

service

very efficient service and all staff make you feel welcome Reviewed on: 24th June 2021

Very good service

I would like Hinckley and Rugby to issue a single list of all my accounts and respective annual interest at the end of each financial year ( As the Coventry Building Society do ) it makes life much easier when you are doing your tax returns/accounts.Otherwise their service is excellent. Reviewed on: 23rd June 2021

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