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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,116 reviews, last reviewed 29th Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent efficiency. I requested closure of one of my accounts by letter. This was carried out in a most efficient timeframe so much so that I was most surprised to find t... Read more Reviewed on: 29th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Really good

Super easy and and friendly company, Reviewed on: 15th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. The efficiency of our service is a key priority for us and we’re delighted that you were happy with the service you received. Response date: 16th November 2021

I was made very welcome and opened the savings account with no problems at all,the lady was extremely courteous

Took no time at all to execute thank you! Reviewed on: 12th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with us and look forward to assisting you again. Response date: 15th November 2021

Splendid local building society

Good website, easy to find the information required. Competitive interest rates. Staff in the Rugby branch are friendly and efficient. Reviewed on: 11th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your kind feedback. We know that our members love our branches and receiving your review has only confirmed that! We appreciate you taking the time to share your views. Response date: 12th November 2021

Splendid local building society

The H&R website is good and it's easy to find the information required. Interest rates on savings are competitive. In the Rugby branch the staff are friendly and efficient. Reviewed on: 11th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received in our branch. Our staff members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 12th November 2021

Excellent customer service

Putting money on deposit for a church is not easy, but Hinckley and Rugby made it as easy as possible, and their customer service in terms of keeping me informed about progress with the application was excellent (including correcting an error on the application form). They have been a pleasure to deal with. Reviewed on: 6th November 2021

Reply from Hinckley & Rugby Building Society Thank you for your lovely feedback. We’re so happy that you were pleased with the service you received. Our team members always strive to be as helpful as possible and will be delighted to hear that you had such a positive experience. Response date: 8th November 2021

Excellent friendly service

I was greeted politely when I approached the counter. The cashier clearly explained the regulations of the account I was interesting in opening & was polite & friendly while she dealt with my request. Reviewed on: 4th November 2021

Great service , on Charity Account

very helpful to choose the right account and very helpful to get the account up and running Reviewed on: 3rd November 2021

Reply from Hinckley & Rugby Building Society Thank you for taking the time to provide your review. Our branch staff pride themselves on delivering an efficient and helpful experience to customers and will be pleased to know you were happy with the service you received. Response date: 4th November 2021

I would definitely recommend you

What a fantastic service staff were very helpful just wish all banks ect were as good as hrbs I have sent a email to your head branch to say how pleased I was with your staff and service Thank you Reviewed on: 3rd November 2021

Patience is a virtue!

The staff were so patient with me. I didn't have the correct paperwork to open a savings account for my granddaughter but they kept the matter open and gently reminded me what was needed. They demonstrated a personal service rarely seen these days. Reviewed on: 2nd November 2021

Friendly and helpful staff

Went in to open children’s accounts Staff were friendly, professional and helpful Reviewed on: 27th October 2021

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Hinckley & Rugby Building Society: Savings reviews

71% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2117)

Really good

I was made very welcome and opened the savings account with no problems at all,the lady was extremely courteous

Splendid local building society

Splendid local building society

Excellent customer service

Excellent friendly service

Great service , on Charity Account

I would definitely recommend you

Patience is a virtue!

Friendly and helpful staff

Do you have a different Hinckley & Rugby Building Society product?

Want to see more from Hinckley & Rugby Building Society?

Mortgages

Join Smart Money People

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