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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,041 reviews, last reviewed 6th Jun 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026
Heather A's avatar
Heather A

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Good Service

4
Due to a change in the conditions of my savings account I decided I needed to move to an account with conditions that suited me better. Changing my account was handled in an efficient and friendly manner via my local branch. Reviewed on: 26th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th November 2020
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Hinckley & Rugby Building Society

Got there!

4
Couldn’t apply online! Filled the forms in on the computer, printed them and sent them off with a cheque drawn on my bank account. Says on website that if you do this then there’s no need for additional ID. Got a phone call from a very pleasant lady saying unfortunately that they do require extra ID!!!! Difficult to meet their requirements as virtually everything is in my husbands name! Phoned again and again a very helpful, pleasant lady advised me that my water bill would be fine even though it was dated more than 3 months prior. Very efficient service from then on by the Lutterworth branch! Reviewed on: 26th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th November 2020
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Hinckley & Rugby Building Society

Very knowledgeable and prompt with their service

5
Initial enquiry with request for application forms received very promptly and just received confirmation with the return of my personal ID documents. Good to be kept in the picture. Reviewed on: 25th November 2020

Opening an account

5
Easy to open, friendly service and competitive rate of interest Reviewed on: 24th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th November 2020
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Hinckley & Rugby Building Society

Friendly and given good information

5
A place where as a customer you feel valued Reviewed on: 23rd November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

Hunting for savings accounts

4
Easy to open account Reasonable interest rate Reviewed on: 23rd November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 24th November 2020
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Hinckley & Rugby Building Society

An excellent service provider

5
The team at Hinckley & Rugby Building Society provided an excellent service. The set-up of the account was straight forward and methodical. The team were very courteous and helpful. All my questions were answered with confidence. I wholeheartedly recommend this team and product. Reviewed on: 20th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Excellent service

5
Efficient and friendly service over the phone. Reviewed on: 20th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Friendly & local

5
The lady who attended to me was most helpful and pleasant. Terms were also most competitive. Reviewed on: 19th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 23rd November 2020
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Hinckley & Rugby Building Society

Great service and competitive product

5
The application form was sent out to me really quickly following a telephone call and the product was really competitive. Received confirmation that the documents are on their way to me so really quick again. Well done to all concerned. Reviewed on: 17th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 18th November 2020
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Hinckley & Rugby Building Society

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