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Hinckley & Rugby Building Society: Savings reviews

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4.84
Based on 2,117 reviews, last reviewed 30th Jul 2026
70% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026
Raghvinder S chohan's avatar
Raghvinder S chohan

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Excellent service

5
Very helpful with opening an account with Power of Attorney. Clear telephone advice about documents required and speedy response. Reviewed on: 26th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 27th January 2021
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Hinckley & Rugby Building Society

NEW FIXED TERM BOND INVESTMENT

5
HIGHLY COMPETITIVE PRODUCT ADMINISTERED BY FRIENDLY AND EFFICIENT STAFF ! Reviewed on: 25th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th January 2021
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Hinckley & Rugby Building Society

Efficient and courteous

5
I applied only on 21st. January and have had an acknowledgment by today (25th. January) ... awaiting hard copies through the post. A telephone call was copurteous. A few other building socierties with which I have had to deal recently did not come up to this standard with Covid-19 being contsntly used as an "excuse". Reviewed on: 25th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 26th January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent customer service.

5
Very helpful.Excellent product knowledge Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Excellent service

5
The society always contact us with options when bonds mature or rates change and give the options available. It is always easy to contact the society and get any queries answered. The staff are always very professional, efficient and very welcoming when visiting branches or answering a query by phone. You always feel a valued member of the society.Thank you to everyone it is also great to deal with a local society. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

One to one

5
I could have got a higher percentage interest rate by shopping on line but I wanted to speak to a person which gave me confidence that someone will be looking after my investment and not a machine. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Stress free transfer of funds.

5
I contacted the company to find a home for the proceeds of a bond which had matured. The young lady I spoke to was friendly, helpful and efficient and my new account was set up wiylth no loss of time. Reviewed on: 22nd January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th January 2021
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Hinckley & Rugby Building Society

Great service

5
Sent an email requesting application form for fixed rate bond. Arrived next day. Made telephone call regarding a query very friendly and helpful staff and questions answered clearly. Sent in form with cheque, got an email after two days saying account was open. Brilliant service Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Transferred accounts

5
My loyalty bond was at an end I needed to transfer my money into another account. The society made it easy and safe in this current climate. Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
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Hinckley & Rugby Building Society

Great service

5
Quick, efficient and safe! Easy to complete. Reviewed on: 20th January 2021
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 21st January 2021
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

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