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Hinckley & Rugby Building Society: Savings reviews

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4.83
Based on 2,041 reviews, last reviewed 6th Jun 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026
Heather A's avatar
Heather A

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Staff helpful and process made easy and uncomplicated

5
Staff friendly and very helpfull Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
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Hinckley & Rugby Building Society

Review

5
Excellent customer service. During the process maintained contact using text. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very helpful staff.

5
Friendly and knowledgeable staff who give you confidence in their work. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Prompt service

5
Opened a savings account for my grandson. Received passbook within 3 days. Good service Reviewed on: 6th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Friendly and efficient advice

5
I wanted to open a new account, and the advisor didn’t bamboozle me with information (or literature) about all your accounts, just was able to tell me about the couple of options for me, of which the Plain Sailing was perfect! A painless experience! Reviewed on: 5th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent

5
Friendly efficient staff and all Covid requirements met Reviewed on: 4th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Savings review

4
A nice friendly society.Easy to understand accounts,well informed about accounts. Choice of accounts to suit a variety of needs. Helpful when extra information required. Friendly staff. Reviewed on: 3rd November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Knowledgeable, friendly, always helpful

5
Efficient, pleasant, friendly service. All explained and done in quick time. Reviewed on: 30th October 2020
H&R Member Feedback's avatar
H&R Member Feedback

Unsurpassed Service

5
I have been a customer of H&RBS for a few years. Every time I have visited the Hinckley branch on Castle Street the staff have been pleasant and very helpful. They are knowledgeable about their products, and are willing to explain the details of their different accounts. The reason that I've not given 10 stars in response to recommendation to a friend is that I'm sure that there are financial establishments that offer larger interests rates. Reviewed on: 27th October 2020
H&R Member Feedback's avatar
H&R Member Feedback

Easy and no hassle coming into branch and speaking one to one with financial experts

5
Keeping a branch on the high street is so important to the older generation who are not computer literate and prefer face to face advice Reviewed on: 27th October 2020
H&R Member Feedback's avatar
H&R Member Feedback

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