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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Good customer service & ok interest rates

Recently reviewed my savings and decided to invest in a new product with an ok rate of interest. I had to change my address and close other accounts which too time AND the lady who served me was excellent being patient, explained what i needed to sign allowing me to achieve what i needed to. Reviewed on: 12th January 2021

excellent service.

Carol at the Nuneaton branch was excellent,carried out the opening of the account in a very efficient manner.Our passbook arrived in the post the very next day. Carol also found a very old account and is now closing it for me. Reviewed on: 9th January 2021

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th January 2021

Rugby branch staff

excellent and friendly staff at the rugby branch. Reviewed on: 8th January 2021

Fantastic

Staff are brilliant excellent customer service Reviewed on: 8th January 2021

5 year fixed rate bond (issue12)

It was easy to download and complete the application form for the product. I was very impressed to be contacted by phone by HRBS to be told that my application and cheque had been received and the account was being opened. I received the passbook relating to the account promptly. Thank you Reviewed on: 8th January 2021

Pleasant telephone manners

I’vE been with H&R for a while now so must be pleased with them! Reviewed on: 7th January 2021

Satisfied customer

All transactions delt with very efficiently. Reviewed on: 6th January 2021

Fantastic service

I found your company to be absolutely fantastic in dealing with me, a customer. Very helpful, polite and knowledgeable staff. Thank you. Reviewed on: 6th January 2021

2 year bond

The service from your Nuneaton staff is 1 st class ,thank you Reviewed on: 5th January 2021

Customer Service at Coalville

Savings requests dealt with promptly, courteously and efficiently - and all done by telephone and letter, in these Covid times. Excellent service ! Reviewed on: 30th December 2020

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