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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2041 reviews)

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4.83

Based on 2,041 reviews, last reviewed 6th Jun 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Locally Advantageous

Offered the right type of saving accounts for grandchildren, with preferential rates of interest, and with friendly, helpful service to make the processing straightforward. Reviewed on: 12th September 2020

Do not have online banking in 2020 - unbelievable

Poor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the 21st century - This is a waste of my time and yours unbelievable Reviewed on: 7th September 2020

Nice but old fashioned

Wanted to change my 120 day notice account to instant access Took along time and was admin heavy Done the same thing with national Building society took 10 mins in branch Having said that the staff were very pleasant Reviewed on: 4th September 2020

Exceptional customer care

All my dealings with the staff at Nuneaton have been first class. They are without exception friendly, very efficient and caring particularly Carol who always goes the extra mile to help you. Many thanks. Top BS in my view. Reviewed on: 1st September 2020

Excellent service

Good old fashioned service. Very efficient and treated with utmost respect Reviewed on: 28th August 2020

New savings account

Telephone customer service was excellent and follow up service. Assistants are very friendly and go the extra mile to assist their customers. Reviewed on: 18th August 2020

Good Old-fashioned Bank Account..!

Such a relief to find a savings a/c that l can conduct by post or telephone - also to have real people phone me up to keep me up to date with its progress .. they were most friendly & helpful as well. Back to the good old days - excellent.. Reviewed on: 14th August 2020

Savings bond reinvestment

Process was paper driven when I would have expected an online option. Very disappointing was the method of payment for the final interest on my maturing bond. My choice was a cheque or a £25 charge for a bank transfer. Reviewed on: 14th August 2020

Fixed rate bond

All staff very helpful during opening of this account Reviewed on: 12th August 2020

Helpfull

Very helpfull and product knowledge very good - opening hours not very good as had to take time off work as no Saturday times. Reviewed on: 6th August 2020

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