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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,041 reviews, last reviewed 6th Jun 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026
Heather A's avatar
Heather A

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Very prompt helpful service

5
After a quick phone call we visited the branch the same day and completed paperwork. The completed pass books arrived by post the next morning Reviewed on: 3rd August 2020

Effortless set up

5
Everything went smoothly and very efficiently in opening my savings account. Reviewed on: 31st July 2020

Excellent experience

5
Was very helpful, explained everything to me, made to feel comfortable Reviewed on: 30th July 2020

Service

5
Good friendly and efficient service Reviewed on: 29th July 2020

Good to get very prompt service including acceptance e-mail. Very reassuring.

4
Excellent and prompt service and during Lockdown. Reviewed on: 28th July 2020

Excellent

5
Courteous , professional and efficient. Reviewed on: 28th July 2020

Investing where the rates are best

5
The staff are very helpful and patient making you not feel under pressure. Reviewed on: 24th July 2020

Opening a new savings account

5
As with previous experience branch staff were very helpful and extremely efficient in setting up new savings bond and promptly returning passbooks Reviewed on: 22nd July 2020

Excellent Service

4
Very fast and efficient service Reviewed on: 15th July 2020

Always so customer focused

5
Once again it has been an excellent service with our application. I especially like that they let you know when your paperwork is with them, and how long processes take. It has been a reminder of how things should be done, when dealing with H&R Reviewed on: 15th July 2020

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