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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2117 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2117)

Two Year Bond

Relatively competitive interest rate, very well dealt with by helpful Branch staff at Rugby. Very efficient. Reviewed on: 10th December 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 11th December 2020

EFFICIENT FRIENDLY SERVICE

GOOD PROMPT SERVICE AND FRIENDLY ATMOSPHERE Reviewed on: 10th December 2020

Good service

Always there at the end of the phone..that is so refreshing Reviewed on: 10th December 2020

Good experience

1st time I have opened a savings account with Hinckley & Rugby BS , very impressed with service and speed of getting the account open. Will definitely look to use more often in the future. Reviewed on: 9th December 2020

Great in branch service

As a new customer I have just opened an account with the Hinckley and Rugby Building Society. I completed the form and had one question but the given phone number was just a recorded message telling me to use the 'contact us' facility on the website. I did this and 48 hours later have had no response. Fortunately I have a branch near to where I live and went in to ask. The lovely staff answered my question immediately and opened my account there and then so I didnt have to post the application. I look forward to dealing with them again in the future. Reviewed on: 9th December 2020

Efficient and friendly service

The office dealt with my requests quickly and efficiently; I received an email the same day and postal communications arrived promptly. A very good society to deal with. Reviewed on: 9th December 2020

Only just opened a savings account so early days to make any comment.

The staff were very helpful in the initial telephone conversation and in assisting with the application forms. Reviewed on: 9th December 2020

Helpful staff

H&R still operate as a Building Society and not a bank, as an older member of society I appreciate the fact that I am not expected to use 'smart' methods of accessing the accounts held. Reviewed on: 9th December 2020

Grandson/Grandaughter

This building society is amazing and it boosts my grandchildren to save Reviewed on: 8th December 2020

Dealt with efficiently even by post.

One of the few postal accounts available at a reasonably good interest rate and not too long notice required. Reviewed on: 7th December 2020

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