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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2118 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Dealt with efficiently even by post.

One of the few postal accounts available at a reasonably good interest rate and not too long notice required. Reviewed on: 7th December 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 8th December 2020

subscription to fixed rate bond

Very efficient dealing with them on phone and by post and competitive rate of interest. Only negative is that application form could not be downloaded so had to request it by phone but it came next day Reviewed on: 7th December 2020

Adequate cosidering the Covid problems.

I have had a savings account for a number of years with H&R BS. always fine to visit and good service. To many new pass books issued, ie one every year for the investment. I think the same one could be used for at least five years. Anyway that's all, Merry Christmas to all. Reviewed on: 3rd December 2020

Excellent branch staff

Very helpful staff in the Rugby branch enabled a problem free visit. Reviewed on: 30th November 2020

Speedy account opening

A rapid response to my application to open an account - and an attractive interest rate. The website could be a little more explicit about how to open an account (to whom should cheques be made payable?) but I was able to answer my questions by phone. Reviewed on: 30th November 2020

Rainy day account

New account was very easy to open with little fuss. Friendly and polite staff in office Reviewed on: 30th November 2020

Very efficient and friendly service.

Arrived quite close to closing, two children’s accounts opened quickly with good advice. My only comment would be that closing at 1.30pm every day isn’t very customer friendly, opening and closing later just one day would be more accommodating. Reviewed on: 26th November 2020

Good Service

Due to a change in the conditions of my savings account I decided I needed to move to an account with conditions that suited me better. Changing my account was handled in an efficient and friendly manner via my local branch. Reviewed on: 26th November 2020

Got there!

Couldn’t apply online! Filled the forms in on the computer, printed them and sent them off with a cheque drawn on my bank account. Says on website that if you do this then there’s no need for additional ID. Got a phone call from a very pleasant lady saying unfortunately that they do require extra ID!!!! Difficult to meet their requirements as virtually everything is in my husbands name! Phoned again and again a very helpful, pleasant lady advised me that my water bill would be fine even though it was dated more than 3 months prior. Very efficient service from then on by the Lutterworth branch! Reviewed on: 26th November 2020

Very knowledgeable and prompt with their service

Initial enquiry with request for application forms received very promptly and just received confirmation with the return of my personal ID documents. Good to be kept in the picture. Reviewed on: 25th November 2020

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