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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2041 reviews)

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4.83

Based on 2,041 reviews, last reviewed 6th Jun 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Excellent customer service

Everything sorted to my satisfaction. Reviewed on: 27th May 2020

Good service, friendly staff!

Staff kept me informed of process and made my transition easy. Just a shame that currently interest rates for savers are not great (anywhere!) Reviewed on: 25th May 2020

Great service

Hinckley and Rugby have amazing personal service and could not be more helpful. The best Building Society by far. Reviewed on: 20th May 2020

Ok experience interest rates low

Disappointed that rate are low H&R normally in upper quartile Reviewed on: 19th May 2020

Outdated

Unable to make a direct transfer to me on partial account closure. Had to physically take a cheque to another bank. Let's get up to date! Reviewed on: 11th May 2020

Great service especially under difficult circumstances.Thank you.

Everything handled beautifully at the Castle street (working from home staff.) Thank you. Reviewed on: 23rd April 2020

Very happy to bank with H & R

Staff always helpful. H & R information very good. Reviewed on: 16th April 2020

2 Year Fixed Rate Bond

Transferred from previous 2 Year Fixed Rare Bond to the new bond as it offered a good rate of interest in the current climate Reviewed on: 7th April 2020

Seem quite good

I chose you to put some money away that wasn’t easy to touch as I live in the North West. I’m shocked you don’t offer your full account range to everyone and I realised after I opened my account I have to withdraw a minimum of £250 when I do need to withdraw. This has put me off adding to the account regularly as if I needed a small amount in an emergency I’d have to withdraw a big chunk. That’s if I’d managed to save the £250 needed to cover the minimum withdrawal as the minimum balance is £500. The turn around of the application was quick. I also liked the text saying the account had been opened. Reviewed on: 2nd April 2020

Friendly staff

Friendly staff able to allow me to confidently proceed with account process Reviewed on: 30th March 2020

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