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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.86 (1976 reviews)

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4.86

Based on 1,976 reviews, last reviewed 19th Apr 2026

420% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Customer Service A good traditional Building Society that still offers a local branch network with great customer service. I like the improvements it is making to its ... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1976)

First Class

I love the Rugby Branch of H & R. The lady Who looks after me is great she operates from the till position on the right as you enter the front door. Unhappily being a little older I can't remember her name at this moment - apologies to her. The rates offered be HRBS are always - in my experience - better than other institutions. Reviewed on: 30th October 2019

Advice from staff member

Excellent customer service the staff member explained that the interest I was receiving on a large amount in my account was not very good and recommended I put it into a higher interest account Reviewed on: 30th October 2019

Service was excellent.

The man I spoke to was very helpful and the account opening process was quick and efficient. Reviewed on: 28th October 2019

Good experiences

Friendly staff who gave me a comprehensive explanation of the savings options provided. Reviewed on: 28th October 2019

Savings

Very good service ,very helpful staff everything was very well explained Reviewed on: 28th October 2019

Quick and easy process.

Went into my local branch to swap my account to a different one. Was greeted in a pleasant manner and was treated as an individual. The lady serving me looked after my needs very well, and explained things in a manner that I understood. Thank you so much. Reviewed on: 25th October 2019

As expected after being life long member

Excellent as expected from life long member Reviewed on: 25th October 2019

Welcoming shop and staff

Very easy to open account . Very helpful staff . All information required was given in pamphlets and explained thoroughly. Would definitely use again and highly recommend Reviewed on: 23rd October 2019

Excellent customer service

Have used Hinckley and rugby for many years needed to change account Jeanette was brilliant always polite and very helpful and informative Reviewed on: 21st October 2019

New Savings Account

Staff I spoke to on the telephone were very helpful, polite and professional, everything was dealt with within 3 days, including sending back ID and receiving my passbook for my new savings account. Reviewed on: 18th October 2019

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