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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2118 reviews)

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4.84

Based on 2,117 reviews, last reviewed 30th Jul 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Staff are always friendly and respectful. Staff are always friendly and respectful. Especially dianne and the team. Reviewed on: 30th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Opening an account

Easy to open, friendly service and competitive rate of interest Reviewed on: 24th November 2020

Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 25th November 2020

Friendly and given good information

A place where as a customer you feel valued Reviewed on: 23rd November 2020

Hunting for savings accounts

Easy to open account Reasonable interest rate Reviewed on: 23rd November 2020

An excellent service provider

The team at Hinckley & Rugby Building Society provided an excellent service. The set-up of the account was straight forward and methodical. The team were very courteous and helpful. All my questions were answered with confidence. I wholeheartedly recommend this team and product. Reviewed on: 20th November 2020

Excellent service

Efficient and friendly service over the phone. Reviewed on: 20th November 2020

Friendly & local

The lady who attended to me was most helpful and pleasant. Terms were also most competitive. Reviewed on: 19th November 2020

Great service and competitive product

The application form was sent out to me really quickly following a telephone call and the product was really competitive. Received confirmation that the documents are on their way to me so really quick again. Well done to all concerned. Reviewed on: 17th November 2020

Doing their best in difficult circumstances.

Would have been a good idea to have clip boards to to lend to people, so they could fill forms in away from the office. Ditto pens! Reviewed on: 16th November 2020

Excellent counter service

Your counter service agent was excellent today. Good knowledge, checking any advice that needed confirmation. A very good experience. Well done. Reviewed on: 13th November 2020

Opening 5 year savings bond by phone and post.

Exemplary service in response to our telephone request for forms to open this account by post. This is a rapidly dwindling option but is still very important to us. The ability to do this was very much appreciated. Information and reassurance very helpfully provided every step of the way, enabling a rapid turnaround by post from Monday am to receipt of the passbook on Friday am. Nothing but praise for the manager and various other members of staff involved in the process. It shows what can be achieved despite Covid restrictions. A big thank you to all concerned. Reviewed on: 13th November 2020

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