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Hinckley & Rugby Building Society: Savings reviews

4.83
Based on 2,041 reviews, last reviewed 6th Jun 2026
454% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026
Heather A's avatar
Heather A

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Very good

4
Friendly, professional and didn’t rush. Reviewed on: 28th January 2020

A personal approach

4
Friendly and helpful staff make transactions with HRBS a pleasure Reviewed on: 28th January 2020

Perfect account

5
I wanted a basic account, one where money goes in, but not so easy to withdraw. (No plastic visa card). And good old fashioned customer service. Reviewed on: 28th January 2020

Likely

4
Very helpful in the branch office Reviewed on: 27th January 2020

Friendly Building Society

4
Staff are friendly and not pushy. Would like a bit more % Savings, but cannot get anywhere with today’s poor returns! Would recommend this Building Society. Reviewed on: 25th January 2020

Good

5
Good clear advise and prompt service Reviewed on: 24th January 2020

Good service

5
The staff are friendly and very helpful. Reviewed on: 22nd January 2020

Personal touch a real credit

5
It makes such a change to be offered a personal touch in banking these days. Very helpful staff who want to help and get the right product for you. Reviewed on: 22nd January 2020

Customer service

5
Always quick, friendly and helpful service. Reviewed on: 20th January 2020

Excellent service after the red tape

4
I went for a postal 1 year fixed rate bond (1.4%) which is competitive. The application was straightforward though red tape concerning money laundering held me up for a couple of days. As the cash came directly from my High Street bank account I thought the precautions irksome. Thereafter all went quickly and smoothly with text messages keeping me informed at all times. Very good service. Recommended. Reviewed on: 20th January 2020

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