Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Hinckley & Rugby Building Society: Savings reviews

View other Hinckley & Rugby Building Society products
4.84
Based on 2,118 reviews, last reviewed 31st Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very friendly with great advice. Very friendly with great advice. Akwau helpful. It's so easy to visit this branch Reviewed on: 31st July 2026
Geraldine M's avatar
Geraldine M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor
Visit provider site Read all reviews Write a review

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Hinckley & Rugby Building Society Savings reviews (2118)

Great customer service

5
Opened an account, Great customer service so far. Reviewed on: 13th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 16th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

We received extremely good service from Hinckley and Rugby Building Society

5
We walked into the Rugby branch and were greeted warmly by Jeanette who explained what we had to do and patiently waited for us whilst we filled in the forms which were very easy to complete. Jeanette then processed our application quickly and efficiently and explained what would happen next. We found the experience excellent and would like to personally say that Jeanette was delightful. Reviewed on: 13th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

How places should work

5
From my first phone call to request application forms ,the staff response was great ,the post arrived the following day, Upon visiting the store issues that arose were tackled I received several phone calls to keep me updated of how the issues were being resolved We came away feeling that the staff had gone the extra mile Many Thanks Jo & Diane Reviewed on: 13th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Reinvesting an ISA

5
We received a letter to remind us that we had an ISA that was about to mature,so we rang the Coalville branch to make an appointment to go in and talk to someone about reinventing the money in another ISA. The people in the branch were very helpful and we reinvested the money while we were there.The service that we received was excellent and we were very pleased with the service. Reviewed on: 12th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Friendly local building society

5
Always a pleasure to deal with you Reviewed on: 12th November 2020
George Browning's avatar
George Browning
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

The friendly local building society

5
Always a pleasure to deal with you Reviewed on: 12th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Excellent service

5
This is the second time this year that we have used this Building Society, and each time they have been prompt efficient and helpful. Reviewed on: 12th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Staff helpful and process made easy and uncomplicated

5
Staff friendly and very helpfull Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Review

5
Excellent customer service. During the process maintained contact using text. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Very helpful staff.

5
Friendly and knowledgeable staff who give you confidence in their work. Reviewed on: 10th November 2020
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 13th November 2020
Hinckley & Rugby Building Society Logo
Hinckley & Rugby Building Society

Do you have a different Hinckley & Rugby Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Hinckley & Rugby Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill