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Hinckley & Rugby Building Society: Savings reviews

4.84
Based on 2,118 reviews, last reviewed 31st Jul 2026
71% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very friendly with great advice. Very friendly with great advice. Akwau helpful. It's so easy to visit this branch Reviewed on: 31st July 2026
Geraldine M's avatar
Geraldine M

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026
Jeffrey magnor's avatar
Jeffrey magnor

About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Prompt service

5
Opened a savings account for my grandson. Received passbook within 3 days. Good service Reviewed on: 6th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Friendly and efficient advice

5
I wanted to open a new account, and the advisor didn’t bamboozle me with information (or literature) about all your accounts, just was able to tell me about the couple of options for me, of which the Plain Sailing was perfect! A painless experience! Reviewed on: 5th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Excellent

5
Friendly efficient staff and all Covid requirements met Reviewed on: 4th November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Savings review

4
A nice friendly society.Easy to understand accounts,well informed about accounts. Choice of accounts to suit a variety of needs. Helpful when extra information required. Friendly staff. Reviewed on: 3rd November 2020
Reply from Hinckley & Rugby Building Society Thank you so much for this wonderful feedback which we have shared with the teams in our branches and head office. We are delighted to hear that you are so happy with the service you have received. Response date: 10th November 2020
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Hinckley & Rugby Building Society

Knowledgeable, friendly, always helpful

5
Efficient, pleasant, friendly service. All explained and done in quick time. Reviewed on: 30th October 2020

Unsurpassed Service

5
I have been a customer of H&RBS for a few years. Every time I have visited the Hinckley branch on Castle Street the staff have been pleasant and very helpful. They are knowledgeable about their products, and are willing to explain the details of their different accounts. The reason that I've not given 10 stars in response to recommendation to a friend is that I'm sure that there are financial establishments that offer larger interests rates. Reviewed on: 27th October 2020

Easy and no hassle coming into branch and speaking one to one with financial experts

5
Keeping a branch on the high street is so important to the older generation who are not computer literate and prefer face to face advice Reviewed on: 27th October 2020

Savings

5
Very good and fast efficient service Reviewed on: 26th October 2020

Great rates and fabulous staff

5
Really happy with my experience so far. Picked Hinckley & Rugby due to the great rates for savings but have been massively impressed with their customer service. Swift and efficient application process and a lovely friendly lady even contacted me to let me know I had forgotten to enclose a form of ID. Don’t say this very often about an organisation in the banking sector but the process felt very personal and I would highly recommend using them! Reviewed on: 21st October 2020

2 Year Bond

4
Competitive product. Easy to set up with efficient admin. Reviewed on: 10th October 2020

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