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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2118 reviews)

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4.84

Based on 2,118 reviews, last reviewed 31st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very friendly with great advice. Very friendly with great advice. Akwau helpful. It's so easy to visit this branch Reviewed on: 31st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Friendly & Helpful

Opened savings account at the Nuneaton branch. Staff talked me through all my options - Both extremely pleasant and helpful. Would definitely recommend. Reviewed on: 9th October 2020

Friendly helpful staff

Very easy process which staff helped with and best of all I got to visit local and speak to someone face to face. Reviewed on: 8th October 2020

Very easy and straightforward

Opened up an account for my new baby. Forms were handed to me and I was able to fill them out whilst I was in branch, therefore any questions could be easily answered. Account was opened on the same day and book received the following day Very efficient and friendly service. Reviewed on: 7th October 2020

Trouble free opening up account with power of attorney

Very helpful staff who made my father and I very comfortable Reviewed on: 29th September 2020

Account Opening

I was given excellent advice, excellent service and the seamless opening of an account. Very efficient, very professional Reviewed on: 29th September 2020

First rate

All round excellent service. Telephone contact very good and would not hesitate to reccomend. Reviewed on: 21st September 2020

excellent service, as always

All experience by post. Advised that bond is maturing, everything done promptly. Reviewed on: 17th September 2020

Locally Advantageous

Offered the right type of saving accounts for grandchildren, with preferential rates of interest, and with friendly, helpful service to make the processing straightforward. Reviewed on: 12th September 2020

Do not have online banking in 2020 - unbelievable

Poor service - will not accept your ID electronically including bank statements, passport and/or driving licence - how is this possible - I now have to send these as hard copies in the post with a danger of losing them - can you not move in to the 21st century - This is a waste of my time and yours unbelievable Reviewed on: 7th September 2020

Nice but old fashioned

Wanted to change my 120 day notice account to instant access Took along time and was admin heavy Done the same thing with national Building society took 10 mins in branch Having said that the staff were very pleasant Reviewed on: 4th September 2020

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