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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.83 (2041 reviews)

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4.83

Based on 2,041 reviews, last reviewed 6th Jun 2026

454% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

86%

11%

Latest highest rating:

5

Great service at Rugby branch Visited branch in Rugby to update account and enquire about a fixed term savings account. Staff extremely friendly and very helpful. Managed to sort o... Read more Reviewed on: 6th June 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2041)

Very capable and quick to respond

Based on recent past experience with this company and to date: friendly, quick to respond, thorough and very professional. That also includes my experience in the Rugby branch as PoA and which decided me to proceed with my own savings this year. Reviewed on: 17th December 2019

Lovely Good Traditional Service

The Rugby branch staff were very welcoming, friendly and efficient. Top notch saving rate. It felt like going back to the good old days when service mattered and my custom was important Reviewed on: 17th December 2019

A pleasure to deal with .....

Friendly, helpful service was given. Reviewed on: 16th December 2019

Easy to open the account.

Application process was straightforward. Filled all details requested by logging on to the website. An existing account does help when identify proof is required. Prompt response to the application submitted. Reviewed on: 15th December 2019

Not very friendly

I invested a considerable amount of money into the Hinckley &Rugby .The service that I received by the assistant manager was adequate.I felt that the customer service could be more professional and friendly.There was no welcome and a hand shake,no smile or a thank you for investing with us. Reviewed on: 13th December 2019

brilliant, helpful staff; great organisation

quick turn around of documents, very satisfied Reviewed on: 12th December 2019

Easy to set up

Staff were very helpful and gave straightforward information about the account, plus answered any questions clearly. Reviewed on: 12th December 2019

staff

Staff so helpful and friendly could not do enough for you Reviewed on: 12th December 2019

Friendly competent staff excellent customer experience

Request dealt with efficiently and promptly by helpful friendly staff Reviewed on: 10th December 2019

Easy process

Very easy to set up ISA. Good interest rate. Reviewed on: 9th December 2019

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