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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2118 reviews)

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4.84

Based on 2,118 reviews, last reviewed 31st Jul 2026

71% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very friendly with great advice. Very friendly with great advice. Akwau helpful. It's so easy to visit this branch Reviewed on: 31st July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

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Hinckley & Rugby Building Society Savings reviews (2118)

Exceptional customer care

All my dealings with the staff at Nuneaton have been first class. They are without exception friendly, very efficient and caring particularly Carol who always goes the extra mile to help you. Many thanks. Top BS in my view. Reviewed on: 1st September 2020

Excellent service

Good old fashioned service. Very efficient and treated with utmost respect Reviewed on: 28th August 2020

New savings account

Telephone customer service was excellent and follow up service. Assistants are very friendly and go the extra mile to assist their customers. Reviewed on: 18th August 2020

Good Old-fashioned Bank Account..!

Such a relief to find a savings a/c that l can conduct by post or telephone - also to have real people phone me up to keep me up to date with its progress .. they were most friendly & helpful as well. Back to the good old days - excellent.. Reviewed on: 14th August 2020

Savings bond reinvestment

Process was paper driven when I would have expected an online option. Very disappointing was the method of payment for the final interest on my maturing bond. My choice was a cheque or a £25 charge for a bank transfer. Reviewed on: 14th August 2020

Fixed rate bond

All staff very helpful during opening of this account Reviewed on: 12th August 2020

Helpfull

Very helpfull and product knowledge very good - opening hours not very good as had to take time off work as no Saturday times. Reviewed on: 6th August 2020

Very prompt helpful service

After a quick phone call we visited the branch the same day and completed paperwork. The completed pass books arrived by post the next morning Reviewed on: 3rd August 2020

Effortless set up

Everything went smoothly and very efficiently in opening my savings account. Reviewed on: 31st July 2020

Excellent experience

Was very helpful, explained everything to me, made to feel comfortable Reviewed on: 30th July 2020

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