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Hinckley & Rugby Building Society: Savings reviews

4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

Expert personal attention

5
During the process of moving my savings to the H&R building society and since then I have been very impressed by the service and support of the team at Broughton Astley. Alway polite and helpful and knowledgeable about theirs products and the current rates. Wished I moved my money sooner! Reviewed on: 5th May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 10th May 2023
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Hinckley & Rugby Building Society

Great service at Lutterworth branch

5
I have recently opened another savings account at the Lutterworth branch and the service I receive is always great. Thanks to the staff for always being so welcoming and knowledgeable. Reviewed on: 4th May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th May 2023
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Hinckley & Rugby Building Society

Traditional service in a modern world

5
Friendly fast and efficient service with a human voice. Would be great to have this complimented with a digital offering to see my savings balances. Reviewed on: 4th May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 5th May 2023
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Hinckley & Rugby Building Society

Really impressed

5
Everyone is incredibly organised and efficient. Opening my little boys account was so easy and everything was explained clearly. The staff are friendly and professional, I would definitely recommend this building society. Reviewed on: 2nd May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023
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Hinckley & Rugby Building Society

Great experience

5
Quick and friendly service, handled my query and account opening quickly and efficiently. Reviewed on: 2nd May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023
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Hinckley & Rugby Building Society

Quick and pleasant service from the team

4
I was in and out of the agency in a quick and professional manner, everything dealt with along with a smile Reviewed on: 2nd May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023
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Hinckley & Rugby Building Society

Very efficient

5
Easy to open account on line and received passbook in the post within a few days as promised Reviewed on: 1st May 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023
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Hinckley & Rugby Building Society

Freedom

5
Most regular savings tie you to a fixed amount, this is the first I've had with the freedom of £10 to £500. Excellent when money is tight. Reviewed on: 28th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 3rd May 2023
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Hinckley & Rugby Building Society

Opening a savings account

5
Thanks to the team at Hinckley&Rugby for making it so easy to open my account Reviewed on: 27th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023
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Hinckley & Rugby Building Society

30 Month Fixed Rate Bond

5
When my two year fixed rate bond expired I needed a new investment product and this is perfect. The customer service I have received, both by letter and by telephone, has been swift, friendly and efficient. Reviewed on: 26th April 2023
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team Response date: 28th April 2023
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Hinckley & Rugby Building Society

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