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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,337 reviews, last reviewed 28th Feb 2025

8% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Visit to Lutterworth Branch We popped into the Lutterworth branch to inquire about opening some sort of account. We came out with an account chosen and opened. Natalie talk us t... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1337)

Great rates & service

5

Impressed with the ease & speed of opening a savings account. Gd to get contact from the HRBS to confirm receipt of application & clarification. So many other institutions are blaming slow responses due to lack of staff & post office strike. Clearly HRBS not affected by this. To be honest fed up with this being used as an excuse by others! Well done Reviewed on: 18th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

A joy to deal with

5

Such a refreshing change to deal with real people who care about the service they provide. Setting up a savings account was very straightforward, staff were incredibly helpful and friendly and all with a good interest rate too. Reviewed on: 18th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Excellent

5

Clear and easy to understand information on website. Easy application process. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Excellent service

5

Everything was made easy. Although with the postal strikes I did not receive the paperwork until a few days before maturity, I found everything easy to complete and took to Castle Street office.There I was served straight away by a very pleasant adviser. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Opening savings bonds

5

Branch experience was great. The staff were polite, efficient, helpful and knowledgeable and a pleasure to do business with. High level of customer service delivered. This form is not so good and does not work well. Selecting savings not easy on the drop down option. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Very Pleasant staff on the phone.

4

Dealing with your staff was very pleasing and helpful, although my application form allowed for multiple applicants but I had a phone call to advise me that the Regular Saver acct could only be opened in one name. Generic form apparently. Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

Prompt and efficient

5

Account opened with no hassle and in a timely manner Reviewed on: 17th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023

easy to complete investment application process

4

I applied to invest in a Bond online and subsequently received the appropriate forms in the post which I completed and returned with my cheque. I received a telephone call to acknowledge receipt and verify the terms attached which I was happy to confirm. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Efficient helpful knowledgeable

5

Went to open regular savings accounts really impressed with the customer service Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

Excellent service.

5

Very informative and knowledgeable explanation of product. Reviewed on: 16th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023

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