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Hinckley & Rugby Building Society: Savings reviews

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4.82

Based on 1,337 reviews, last reviewed 28th Feb 2025

8% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

13%

2%

0%

1%

Latest highest rating:

5

Visit to Lutterworth Branch We popped into the Lutterworth branch to inquire about opening some sort of account. We came out with an account chosen and opened. Natalie talk us t... Read more Reviewed on: 28th February 2025

Latest lowest rating:

1

I recently applied for a mortgage with HINCKLEY AND... I recently applied for a mortgage with HINCKLEY AND RUGBY BUILDING SOCIETY and was initially approved for £288,000. However, the offer was unexpected... Read more Reviewed on: 4th October 2024

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1337)

Great service, good product

4

As above! Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Excellent service

5

Staff are amazing and always so helpful. Very pleased with the savings accounts they have recommended Reviewed on: 14th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Attractive monthly saver and great customer support

5

Within a day of my sending an inquiry through HRBS website, a lady called me to provide the information requested. She followed up with my request to mail applications. I filled and sent the application. Soon thereafter another customer support lady called to explain the salient features of the product and inform me of the progress of my product application. Fast, flawless and courteous - in short excellent team and many thanks for the management of HSBS for increasing the interest rate in January 2023 for the 30-day notice monthly saver product. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Best rate, good service, old school

4

The rate was the best available currently and for a good period (five years). I don't mind the early withdrawal penalty but I didn't want to be limited to putting in a fixed sum per month or a one- or two-year period, which most of the best rates seem to do. This building society is rather old school. I haven't seen a passbook in years, but why not? An online application form would be a good idea, though, rather than having to download and print a PDF, complete it by hand (though I do have the typewriter function on Adobe Acrobat 9). But if it helps prevent money-laundering that's OK with me. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Helpful and friendly customer service

3

We opened a 30 month Bond Account s new customers. We were promptly provided with the relevant forms. The forms were straightforward and easy to complete. The main terms and conditions were explained to us and we were provided with account documentation. We received a receipt for our cheque and the rest of the opening procedure was explained clearly Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Customer Service

5

Excellent customer service received from Beverley this morning. Thank you. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023

Efficient,effective and good value

5

HRBS are one of the few financial institutions who you can contact easily-and who contact you back! They offer good interest rates and are friendly and efficient. Reviewed on: 13th January 2023

excellent service

4

simple and easy to deal with. no a few words are enough i am not doing 32 letters Reviewed on: 13th January 2023

Lovely experience

5

Great experience. Ready with all information when we got there, as we were time limited, quick, easy, informative, efficient and friendly. Wish all banks were so nice to deal with. Reviewed on: 13th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

Very good, informed, clear and helpful

5

It was excellent and we were told us of our options. The setup of the chosen account was straightforward and not rushed. Reviewed on: 12th January 2023

Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 13th January 2023

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