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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2111 reviews)

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4.84

Based on 2,111 reviews, last reviewed 24th Jul 2026

72% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Very helpful and very polite new exactly what we nee... Very helpful and very polite new exactly what we needed. Reviewed on: 24th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2111)

Great service with a smile

On visiting the Nuneaton branch I was greeted in a very courteous manner, and dealt with in a very efficient way. All my questions were answered and I was able to complete my dealings in a very effective way. Reviewed on: 13th April 2025

Reply from Hinckley & Rugby Building Society Hi Sheilesh, We’re very happy to hear of your positive experience at our Nuneaton branch. Thank you for taking the time to share this with us. Please do not hesitate to reach out should you need any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Local branch staff were very knowledgeable and helpful.

Local branch staff were very knowledgeable and helpful. Reviewed on: 12th April 2025

Reply from Hinckley & Rugby Building Society Hello and thank you for your feedback! It’s great to hear you found our team in Rugby to be well informed and helpful, that’s exactly what we’re hoping to achieve. Should you need any further assistance please do not hesitate to get in touch with us, we’d be happy to help. Also, if you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Nice friendly assistant who served us

Nice friendly assistant who served us Reviewed on: 11th April 2025

Reply from Hinckley & Rugby Building Society Hi Judith Thank you for taking the time to pass on your feedback about our team in Nuneaton. It’s great to hear you have found a suitable savings account that meet your needs. Should you need any further assistance please do not hesitate to get in touch with us, we’d be happy to help. Also, if you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2025

Liam was very informative and patient with us.

Liam was very informative and patient with us. Reviewed on: 10th April 2025

Reply from Hinckley & Rugby Building Society Hello and many thanks for your comments regarding the service you received from Liam. It’s always good to hear about our teams taking the time to properly assist our members, that’s exactly what we’re here for. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Very helpful, quick and easy many thanks

I went in with an old aplication form but Rita soon helped me with the new form and quickly sorted it out for me. Mand it easy for me many thanks Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hi Neil, We’re very happy to hear you were pleased with the service you received from Rita at our South Wigston branch, and she was able to get you sorted with the up to date forms you required. Thank you for taking the time to share your feedback with us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

It is so nice to be able to deal with REAL people in...

It is so nice to be able to deal with REAL people instead of internet robots. To be able to go into a branch and be dealt with straight away instead of waiting on the phone in a queue. Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hello Chris, It’s a pleasure to hear how much you appreciate the service our people have provided you with. We too believe face-to-face services are still valued and important. Thank you for taking the time to share your feedback with us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

I called in to open a savings account.

I called in to open a savings account after downloading the application form and I was greeted by a friendly member of staff who then went through all the paperwork etc. And a good job done very well. Reviewed on: 9th April 2025

Reply from Hinckley & Rugby Building Society Hello David, Thank you for your comments about our team in Lutterworth. It’s great to hear you received a warm welcome and we were able to help you with the required paperwork. Thank you for taking the time to pass on your feedback and for choosing the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Spalding branch helpful, efficient & friendly.

Allways find Spalding branch helpful, efficient & friendly. I appreciate the fact that I can telephone the branch direct, very good customer service. Reviewed on: 8th April 2025

Reply from Hinckley & Rugby Building Society Hello and thank you for taking the time to pass on your comments regarding the service you’ve received at our Spalding agency. It’s always good to hear from our members about how highly valued our personal customer service is. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Excellent personal service

A pleasure to deal with from start to finish, Liam Hollis was quick to answer the phone and assist with some issues regarding account opening. Reviewed on: 7th April 2025

Reply from Hinckley & Rugby Building Society Hi Sarah, Thank you for your comments regarding the service you’ve received from Liam. It’s great to hear he was able to assist you with your new account and you weren’t left waiting when you called our office. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

Overall very good.

Overall very good. Stuff at the brunch and telephone service are very helpful and polit . Reviewed on: 5th April 2025

Reply from Hinckley & Rugby Building Society Hello Mehran, It’s great to hear you have found our teams to be polite and helpful, that’s exactly what we’re aiming for. Thank you for taking the time to share your comments withs us. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 14th April 2025

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Hinckley & Rugby Building Society: Savings reviews

72% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2111)

Great service with a smile

Local branch staff were very knowledgeable and helpful.

Nice friendly assistant who served us

Liam was very informative and patient with us.

Very helpful, quick and easy many thanks

It is so nice to be able to deal with REAL people in...

I called in to open a savings account.

Spalding branch helpful, efficient & friendly.

Excellent personal service

Overall very good.

Review Hinckley & Rugby Building Society: Savings now

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