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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.84 (2112 reviews)

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4.84

Based on 2,112 reviews, last reviewed 25th Jul 2026

72% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent advice given from Neil Excellent advice given from Neil Reviewed on: 25th July 2026

Latest lowest rating:

1

Your app is rubbish I can never get into my... Your app is rubbish I can never get into my account Reviewed on: 14th April 2026

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About this product

Hinckley & Rugby Building Society offer a range of savings accounts.

Some Hinckley & Rugby Building Society savings accounts can be opened with as little as £1. For most accounts, you can open and manage them online.

Hinckley & Rugby building society reviews help you find out what it’s really like to be a customer. If you’ve used Hinckley & Rugby Building Society before, you can also leave a review and share your experience.

Review Hinckley & Rugby Building Society: Savings now

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Hinckley & Rugby Building Society Savings reviews (2112)

Liam was very helpful .

Liam was very helpful polite and explained every thing clearly and made sure we understood the process. Reviewed on: 13th April 2024

Reply from Hinckley & Rugby Building Society Hi Alan Thanks for taking the time to pass on your comments about the service you received from Liam at our branch in Hinckley. It’s great to hear he left you feeling well informed. Should you require any further assistance do not hesitate to get in touch or, of course pop into branch where the team would be happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 22nd April 2024

Went the extra mile

Despite being closed. The staff stayed behind so I could open a current and a savings account. Reviewed on: 11th April 2024

Reply from Hinckley & Rugby Building Society Hi Paul Thank you for taking the time to pass on your comments about the service you received from our team. It’s great to hear we were able to assist you with your savings. Our branches close their doors at 2pm on weekdays, however if you ever wish to make a personal appointment to open an account or discuss other financial matters in a confidential environment after that time we’re more than happy to provide that service, please do not hesitate to contact your local branch. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Pleasant and helpful staff

The staff are always very pleasant and helpful at the Lutterworth branch. Reviewed on: 11th April 2024

Reply from Hinckley & Rugby Building Society Hi Annette Thank you for taking the time to pass on your comments about our branch in Lutterworth. It’s wonderful to hear you found our team pleasant and helpful. Our local branches are very important to us, and it’s great to hear our people are delivering service to be proud of. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Very pleasant and helpful staff.

Very pleasant and helpful staff. Would highly recommend the lutterworth branch. Reviewed on: 11th April 2024

Reply from Hinckley & Rugby Building Society Hi Abbie Thank you for taking the time to pass on your comments about the team in Lutterworth. It’s music to our ears to hear you’d recommend our services to others. Our local branches are very important to us, and it’s great to hear our valued members are feeling the benefit of our presence on your high streets. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Very good customer service.

Very good customer service. Efficient and informative. Reviewed on: 10th April 2024

Reply from Hinckley & Rugby Building Society Hi Andy Thank you for taking the time to provide us with your feedback. It’s great to hear the team were efficient and informative – that really is what we’re aiming for, so it’s great to hear that’s what we’re delivering. Should you have any questions or we can be of any further assistance please do not hesitate to get in touch with our savings team or your local branch, we’d be only too happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Helpful and efficient customer service

I attended the branch to open an ISA, I was welcomed and the process made very easy by a very helpful and efficient member of the staff. Reviewed on: 10th April 2024

Reply from Hinckley & Rugby Building Society Hi Ruth Thank you for taking the time to provide is with the positive feedback. It’s great to hear the team were able to assist you with your new ISA and that you found our people helpful. Should you have any questions or we can be of any further assistance please do not hesitate to get in touch with our savings team or your local branch, we’d be only too happy to help. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Local and professional

Appreciated having a direct line phone number and a local branch to visit. Friendly and professional service Reviewed on: 9th April 2024

Reply from Hinckley & Rugby Building Society Hi Carolyn Thank you for your thoughts on our services. It’s great to hear you appreciate our local branches and direct lines to our teams, and that you found our people professional and friendly. We value our members very highly and therefore take pride in delivering first class personal service, whether that’s face to face or over the phone. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Very good service.

Very good service. Answered all my questions. Reviewed on: 9th April 2024

Reply from Hinckley & Rugby Building Society Thank you for taking the time to review our services, your time is greatly appreciated. Should you have any further questions or need any more assistance please do not hesitate to contact us, we’ll be only too happy to help. Thank you for choosing the Society for your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

Friendly and efficient service.

Friendly and efficient service. They did exactly what they said they would do. Reviewed on: 8th April 2024

Reply from Hinckley & Rugby Building Society Hi David Thanks so much for taking the time to pass on your comments. It’s good to hear we delivered as promised, which is of course what we’d expect from our teams, and that it was carried out in a friendly manner. Thank you for choosing the Society to look after your savings. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 12th April 2024

It was very easy opening a savings account in branch.

It was very easy opening a savings account in branch. Reviewed on: 8th April 2024

Reply from Hinckley & Rugby Building Society Hello Gillian and thank you for taking the time to pass on your comments regarding your visit to our Nuneaton branch. It’s great to hear opening your account was hassle free. Thank you for choosing the Society to look after your savings, please do not hesitate to reach out should you need any further assistance. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 8th April 2024

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Hinckley & Rugby Building Society: Savings reviews

72% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Hinckley & Rugby Building Society: Savings now

Hinckley & Rugby Building Society Savings reviews (2112)

Liam was very helpful .

Went the extra mile

Pleasant and helpful staff

Very pleasant and helpful staff.

Very good customer service.

Helpful and efficient customer service

Local and professional

Very good service.

Friendly and efficient service.

It was very easy opening a savings account in branch.

Review Hinckley & Rugby Building Society: Savings now

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