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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

Excellent

5
Clear and easy to understand information on website. Easy application process. Reviewed on: 17th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
Everything was made easy. Although with the postal strikes I did not receive the paperwork until a few days before maturity, I found everything easy to complete and took to Castle Street office.There I was served straight away by a very pleasant adviser. Reviewed on: 17th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

Opening savings bonds

5
Branch experience was great. The staff were polite, efficient, helpful and knowledgeable and a pleasure to do business with. High level of customer service delivered. This form is not so good and does not work well. Selecting savings not easy on the drop down option. Reviewed on: 17th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

Very Pleasant staff on the phone.

4
Dealing with your staff was very pleasing and helpful, although my application form allowed for multiple applicants but I had a phone call to advise me that the Regular Saver acct could only be opened in one name. Generic form apparently. Reviewed on: 17th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

Prompt and efficient

5
Account opened with no hassle and in a timely manner Reviewed on: 17th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

easy to complete investment application process

4
I applied to invest in a Bond online and subsequently received the appropriate forms in the post which I completed and returned with my cheque. I received a telephone call to acknowledge receipt and verify the terms attached which I was happy to confirm. Reviewed on: 16th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023
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Hinckley & Rugby Building Society

Efficient helpful knowledgeable

5
Went to open regular savings accounts really impressed with the customer service Reviewed on: 16th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023
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Hinckley & Rugby Building Society

Excellent service.

5
Very informative and knowledgeable explanation of product. Reviewed on: 16th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 17th January 2023
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Hinckley & Rugby Building Society

Great service, good product

4
As above! Reviewed on: 14th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
Staff are amazing and always so helpful. Very pleased with the savings accounts they have recommended Reviewed on: 14th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 16th January 2023
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Hinckley & Rugby Building Society

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