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Hinckley & Rugby Building Society: Savings reviews

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4.85
Based on 1,625 reviews, last reviewed 5th Mar 2026
42% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
12%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Extremely pleased. I was extremely pleased with help and advice given to me by your member of staff at Rugby [sorry did not catch her name],not only was she very helpful... Read more Reviewed on: 5th March 2026
Eleanor T's avatar
Eleanor T

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025
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Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hinckley & Rugby Building Society Savings reviews (1625)

Excellent service

5
Couldn’t fault the customer service Reviewed on: 19th January 2023
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H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 20th January 2023
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Hinckley & Rugby Building Society

Savings, I was advised very professionally

5
Simon in the Rugby branch, is extremely helpful and professional. I lost my savings book, and I asked lots of questions about savings, interest, etc. He was able to answer all, my questions and I was extremely happy with the results. Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Friendly helpful

4
No fuss,;it was quick and easy to open a savings account Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
I am a new customer to the H&R. The service I received was personalised and of high quality. All the staff I met were friendly and extremely helpful Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Great products and great service.

5
Excellent service from James in telling me the steps to opening an account. I'm sure they wouldn't mind me saying that it seems a nice old-fashioned building society giving a good personal service to its customers. Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Speedy friendly service

5
My enquiry was dealt with very quickly and the staff at the branch were very helpful Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Excellent product and service

5
Ideal for customers seeking easy to use postal account. Very prompt response from the office staff to sort out minor pronlem. Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Excellent service

5
Top savings rate and excellent friendly service from Rita. She made sure that I was fully aware of the main t&c’s. Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 19th January 2023
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Hinckley & Rugby Building Society

Great rates & service

5
Impressed with the ease & speed of opening a savings account. Gd to get contact from the HRBS to confirm receipt of application & clarification. So many other institutions are blaming slow responses due to lack of staff & post office strike. Clearly HRBS not affected by this. To be honest fed up with this being used as an excuse by others! Well done Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

A joy to deal with

5
Such a refreshing change to deal with real people who care about the service they provide. Setting up a savings account was very straightforward, staff were incredibly helpful and friendly and all with a good interest rate too. Reviewed on: 18th January 2023
H&R Member Feedback's avatar
H&R Member Feedback
Reply from Hinckley & Rugby Building Society Thank you for taking the time to leave a review. We appreciate the feedback and will pass this on to the team. Response date: 18th January 2023
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Hinckley & Rugby Building Society

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