Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Review of the Holiday Extras Travel Insurance, Travel insurance:

I found renewing my travel insurance a nice & easy p...

5
I found renewing my travel insurance a nice & easy process, this is my second year of purchasing yearly travel insurance from Holiday Extras Reviewed on: 2nd June 2025

customer service was great, helped save me money

5
I had trouble putting my payment through on line, so phoned customer services, the lady was extremely helpful and gave me suggestions on how to improve my travel cover, which turned out to be cheaper, so very impressed Reviewed on: 28th March 2025

Excellent customer service, would recommend

5
Excellent customer service, would recommend Reviewed on: 28th March 2025

Great value for money.

5
Very easy to use the website and determine which policy you require. Reviewed on: 28th March 2025

Excellent service

5
Dealt with two staff. Both were very attentive and explained things as well as helping me to select a policy to match my needs. Reviewed on: 27th March 2025

Purchased travel insurance for my 3 night holiday break

5
Purchased travel insurance for my 3 night holiday break Reviewed on: 27th March 2025

Excellent value for two of us considering our condit...

5
Excellent value for two of us considering our conditions Reviewed on: 27th March 2025

I love the one stop shop for all things travel and h...

5
I love the one stop shop for all things travel and holiday related. Prices are always competitive too. used on several holidays and trips from several airports. Never had a problem. Reviewed on: 27th March 2025

Quick and easy to use!

5
Quick and easy to use! My first time using travel insurance as I normally book airport parking but will use them again! Reviewed on: 27th March 2025

Helpful, friendly and professional.

5
Holly was excellent in advising me of the different options and listening carefully to the details of my medical history. She is a great ambassador for your company where sometimes this area of business doesn't always receive a good press. Well done! Reviewed on: 27th March 2025

Easy to use...

5
Easy to use and all you need is in the App so makes it much easier for travel Reviewed on: 27th March 2025