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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

A Positive Experience

5
I spoke to Karen today. She was extremely helpful and conducted our phone call in a friendly and courteous manner. Her questions were very clear and she explained everything thoroughly. The whole experience was very positive. Reviewed on: 18th November 2024

No hassle in booking.

5
No hassle in booking. And understanding the policy thanks to the easy to read documents Reviewed on: 17th November 2024

Fantastic Service and prices

5
Easy to navigate and tell them about pre existing illnesses Reviewed on: 17th November 2024

Referred via our P&O booking on the Cruise Personaliser

4
Referred via our P&O booking on the Cruise Personaliser. Easy navigation and comparable pricing from other quotes. Seamless and straightforward process to book. Reviewed on: 17th November 2024

Could have got slightly cheaper but used previously

5
Could have got slightly cheaper but have used these before and good experience (never needed to claim!). Reviewed on: 17th November 2024

Easy to understand and straight forward.

5
Easy to understand and straight forward. Reviewed on: 17th November 2024

Excellent service - the agent I spoke to was lovely

5
The lady I spoke to about my renewal policy was lovely. She clearly knew the product very well, offered me an alternative choice of cover and was excellent at her job. She confirmed I had the correct cover to suit my needs and checked how much an excess waiver option would cost me, should I choose to take it . She was very patient and it was a pleasure to speak to her . Reviewed on: 16th November 2024

Very quick and easy to get insurance

5
Very easy to use the app and process and questions easy to answer. Took no time at all. Very comprehensive cover for very little money - Thankyou Reviewed on: 16th November 2024

Sorted out our holiday insurance in a few clicks.

5
Sorted out our holiday insurance in a few clicks. It took about two minutes.we were going for a single trip insurance but decided that an annual one was reasonably priced and as we were going to book a few more holidays it made sense to book it. Reviewed on: 16th November 2024

Great experience

5
Very easy to use and great prices. Reviewed on: 16th November 2024

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