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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,496 reviews, last reviewed 8th Sep 2025
24% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value after looking a round. Good value after looking a round. Reviewed on: 8th September 2025
Margaret D's avatar
Margaret D

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3496)

Excellent customer service

5
The lady I spoke to today could t of been more helpful. I had lost track of my insurance details and needed to make some amendments due to a new medical condition, she treated us with care and respect even though having to ask some personal medical questions. Really put me at ease. Reviewed on: 4th October 2024

Easy to book airport parking and travel insurance.

5
Easy to book airport parking and travel insurance. Reviewed on: 4th October 2024

Quick and easy process.

5
Quick and easy process. Detailed description and clearly set out Reviewed on: 4th October 2024

Travel insurance

5
Very straight forward, clear and simple process, good level of cover, very reasonably priced, just hope I don’t need to use it Reviewed on: 4th October 2024

Pain-free process

5
Buying travel insurance through Holiday Extras was a smooth, pain-free process. Reviewed on: 4th October 2024

Quick & Easy

5
Quick, easy to use, competitive on price. Reviewed on: 4th October 2024

Travel Insurance

5
Quick and easy to get a comparison, competitive rates, highly recommend using Holiday Extras. Reviewed on: 4th October 2024

Website easy to use.

4
Website easy to use. Can't comment on customer service as haven't had to use it . Reviewed on: 3rd October 2024

Nightmare company if trying to make a claim!

1
Trying to make a claim, after my daughter was admitted to hospital the day before we were due to travel as an emergency. Insurance company has been a nightmare as keep asking for extra details. My daughters Insurance have already paid her & my insurance are now asking for forms to be filed in by a doctor although they have a letter from the hospital with the details. She is in ireland I'm in UK so isn't easy Trying to get more information as she is awaiting an operation. After paying £148 for insurance with a £150 excess I really don't think they want to pay anything! Definitely not on my recommended list!! Reviewed on: 3rd October 2024

Easy and simple

5
Helpful and easy to add upgrades for changes in location Reviewed on: 3rd October 2024

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