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Holiday Extras Travel Insurance: Travel Insurance reviews

View other Holiday Extras Travel Insurance products
4.82
Based on 2,778 reviews, last reviewed 4th Jun 2025
28% increase in 5 star reviews
in the past 90 days
63% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
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Latest highest rating:

4

This would have been a 5* review This would have been a 5* review if it wasn't for the online chat which was only helpful in providing a customer service number. Once I was in contac... Read more Reviewed on: 4th June 2025
Ron H's avatar
Ron H

Latest lowest rating:

2

Annual renewal It has been impossible to renew my annual policy using your own website. I had to go via Confused.com. I have filled o on the screens to declare my me... Read more Reviewed on: 1st June 2025
Willem 's avatar
Willem
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About this product

Our Holiday Extras Travel Insurance Travel Insurance reviews can help you to find out what life as a Holiday Extras Travel Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Holiday Extras Travel Insurance Travel Insurance reviews (2778)

excellent customer service!

5
Cannot find a fault. I spoke to a lovely lady "Suzie", she took time to find the price of different levels of insurance for me. Very knowledgable, friendly and pleasant member of their staff. Reviewed on: 6th August 2023
Debbie's avatar
Debbie

Purchased a travel insurance policy for cruise holiday 2024.

5
Very helpful pleasant lady. Explained everything in detail and easy to understand. Reviewed on: 6th August 2023
Cheryl Patmore's avatar
Cheryl Patmore

Best travel insurance

5
Compared travel insurance and this was cheapest while also good cover. I have a medical condition included and needed to add another. A telephone call changed my policy at no extra cost. All completed including amended policy issued in minutes. First class service. Reviewed on: 5th August 2023
Clive Wood's avatar
Clive Wood

Great person on phone

5
The young lady who assisted me today was exemplary very polite a credit to your company Reviewed on: 5th August 2023
Philip May's avatar
Philip May

Holiday Extra Cancellation

5
Kerry was extremely helpful and understanding and expedited the cancellation of our Travel Insurance efficiently and politely Reviewed on: 5th August 2023
Derick Lawson's avatar
Derick Lawson

Prompt and helpful service

5
Dealt very quickly and effectively with the issue I raised - thank you very much! Reviewed on: 4th August 2023
Robin Gaff's avatar
Robin Gaff

Kerry was excellent

4
We rang Kerry because we needed insurance for a long holiday and she was very helpful and polite and if we need insurance for a long period again we’d use her Reviewed on: 4th August 2023
Frank Clarke 's avatar
Frank Clarke

Holiday Extra efficient and helpful

5
First time travel with Riviera so first time conversation with Susie who helpfully guided me through the extensive array of questions to establish the best insurance for me with kindness and efficiency. Reviewed on: 3rd August 2023
LA's avatar
LA

Very helpful

5
Great customer service. Yvette was a Pleasant and polite lady. Reviewed on: 2nd August 2023
Julie Louise Whittam's avatar
Julie Louise Whittam

PLEASANT AND HELPFUL

4
Once I got to speak to somebody everything was fine . Nina was friendly and helpful and solved the problem quickly and efficiently Reviewed on: 2nd August 2023
PATRICIA FINDLAY's avatar
PATRICIA FINDLAY

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