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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,569 reviews, last reviewed 8th Nov 2025
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Always simple to book/renew I dont need to worry abo... Always simple to book/renew I dont need to worry about being ripped off as I know they will provide a good quote unlike other insurance providers that... Read more Reviewed on: 8th November 2025
J S's avatar
J S

Latest lowest rating:

2

3 months and waiting for a missed port claim It has now been over 3 months and my very simple claim for a missed cruise port has still not been paid! All the correct processes documents and lette... Read more Reviewed on: 5th October 2025
Matt R's avatar
Matt R

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3569)

Easy to book, great price and have always found Holi...

5
Easy to book, great price and have always found Holiday Extra reliable Reviewed on: 23rd August 2024

It was Smooth process.

5
It was Smooth process.Seamless and issues. Reviewed on: 23rd August 2024

Easy to update medical information ,friendly ,helpfu...

5
Easy to update medical information ,friendly ,helpful customer service assistants Reviewed on: 23rd August 2024

I’ve used this travel insurance for a while and they...

5
I’ve used this travel insurance for a while and they’re great. Affordable and clear agreements Reviewed on: 22nd August 2024

Customer service is awful.

1
Customer service is awful. Our holiday got cancelled and we were only parked for a couple of hours before having to head home....no refund, no goodwill, no budging on the remainder of the parking. No future custom from me or friends or family and hopefully many more too. Spend your money elsewhere on parking. Reviewed on: 27th May 2024

Holiday insurance

5
I phoned for holiday insurance, Elizabeth was quick, efficient and overall a good egg Reviewed on: 26th October 2023

Outstanding customer service

5
Called to make inquiries in purchasing travel insurance for my parents I spoke to Elizabeth who give me a fantastic service she had outstanding active listening skills and provided with me a cover which I actually needed Elizabeth is a ambassador for her company I would definitely in future coming back Reviewed on: 25th October 2023

insurance upgrade

5
I found your agent to be both pleasent and very helpfull so making the upgrade easy. Reviewed on: 21st October 2023

A pleasure to talk to Kayleigh

5
What a lovely, polite young lady. So helpful in finding the correct insurance to suit my needs. l will certainly use the Company next time l go on a coach holiday. Reviewed on: 20th October 2023

Great to deal with a helpful person

5
I began trying to renew my insurance online but found a few questions I was uncertain about so I chose to speak to a telephone operator who proved to be extremely helpful and clarified all of my queries. It mad te experience of renewing much more straitforward for me. Reviewed on: 17th October 2023

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