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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Friendly and helpful advice and service

5
I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023
B Lowe's avatar
B Lowe

Policy Update

5
Contacted Holiday Extras to inform them of some new health issues and spoke to Kerry who was most helpful and knowledgeable. Kerry dealt with my issues in a kind and caring manner. Reviewed on: 21st August 2023
Roger's avatar
Roger

Personable, helpful staff and good priced insurance cover

5
The process was made extremely easy, with James leading us through the myriad of questions. He was extremely patient, while medication and information was imparted to ensure details were correct. Despite having medical issues, the cover was well priced and ensures the security of mind we need before going on holiday. Details of the insurance cover purchased were emailed immediately. Thank you! Reviewed on: 19th August 2023
ABHirst's avatar
ABHirst

Great service, cover and price

5
Very good service on phone, policy really straight forward and excellent coverage at a competitive price. Reviewed on: 18th August 2023
AnnB's avatar
AnnB

Free Spirit

5
Used Holiday extras for last 2 yrs !Nice to speak to customer service instead of doing it online !The young man was very helpful and efficient! After giving me reassurance about everything I was happy to book! Reviewed on: 18th August 2023
Carol Stephens 's avatar
Carol Stephens

All sorted efficiently over the phone

5
It was so good to speak to someone who was patient and explained everything . Niall was very clear speaking which does help . Reviewed on: 17th August 2023
Susan Meacham's avatar
Susan Meacham

Freindly and buseinesslike service

5
Kerry was cheerful and helpful as we went through what seemed tedious but necessary questions. We got through the questions and she was able to set out the options and what was what. She was friendly, businesslike and knowledgeable of the insurance products. Reviewed on: 16th August 2023
Jeremy Johnson's avatar
Jeremy Johnson

Most helpful service

5
I spoke to Kerry after needing to change some cover details on my annual travel policy. She was quickly able to identify the right solutions for us and was patient and informative in how she explained the details. Reviewed on: 16th August 2023
Eamonn Friar's avatar
Eamonn Friar

All was done very professionally

5
I find it much easier to speak to a human , than doing it on Line . On Line seems to miss out on explaining the clients problems re medical Reviewed on: 16th August 2023
Keith Belfield 's avatar
Keith Belfield

World wide travel insurance

5
I spoke to Kerry on the phone, who carefully went through all the options that would be suitable for me. Following our conversation, I was happy to choose the Insurance policy that I was most comfortable with. Thank you Reviewed on: 15th August 2023
Kathryn Keane's avatar
Kathryn Keane

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