Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
6% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Very helpful and friendly

5
Niall was very friendly, polite and helpful. He phoned me back after we got cut off as another different colleague I had spoken to the day before did not appear to call me back. When I phoned back and left a message for her to call me back she did not so I was pleased Niall did. Niall looked into the annual quote after I asked as well. Reviewed on: 26th August 2023

Really really helpful member of staff

5
Answered all my questions, fmgave differentbquotes and was really friendly and helpful Reviewed on: 25th August 2023

Excellent Service

5
Niall talked through the details regarding the policy that I wanted to re new concisely and clearly. Excellent customer service. Reviewed on: 25th August 2023

Clear and friendly

5
Lovely clear informal information giving by kerry. All questions answered! Reviewed on: 25th August 2023

Policy renewal

5
Very helpful and competitive on price Reviewed on: 25th August 2023

Road Trip Travel Insurance

5
(Kerry) very helpful and friendly, sorted out quotes for me for our upcoming trip to Republic of Ireland in our Campervan Reviewed on: 24th August 2023

A positive and enjoyable experience

5
Charming lady representative Kerry. Explained the insurance details very clearly, very knowledgeable on all aspects. Pleasurable minutes discussing the insurance policy and what we required. Happy to renew. Reviewed on: 24th August 2023

Helpful company

5
Kerry was extremely pleasant and helpful although I didn’t use the company but would seek further quotes next time Reviewed on: 24th August 2023

Updating existing policy

5
Well it took me 3 attempts to update my policy because of new medical problems. And on the 3rd attempt I received excellent customer service and my policy was successfully sorted out Reviewed on: 23rd August 2023

Great service

5
Michelle was absolutely brilliant sorting my holiday insurance, would recommend to friends and family Reviewed on: 22nd August 2023

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review