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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,674 reviews, last reviewed 16th Feb 2026
53% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

satisfied good solid service easy to sort out online competitive prices clear paperwork and good communication Reviewed on: 16th February 2026
Hazel I's avatar
Hazel I

Latest lowest rating:

1

Disappointed with Late Return Cover claim process I purchased Late Return Cover, including coverage for car park delays. When my check-in was cancelled due to an airline error, I was forced to book a ... Read more Reviewed on: 10th December 2025
Wojciech M's avatar
Wojciech M

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3674)

Great service

5
Michelle was absolutely brilliant sorting my holiday insurance, would recommend to friends and family Reviewed on: 22nd August 2023

Friendly and helpful advice and service

5
I was guided through the process with patience and good humour with all options clearly explained so that I felt satisfied at the end that I had the best policy to suit my needs. A reassuring and positive experience from start to finish Reviewed on: 21st August 2023

Policy Update

5
Contacted Holiday Extras to inform them of some new health issues and spoke to Kerry who was most helpful and knowledgeable. Kerry dealt with my issues in a kind and caring manner. Reviewed on: 21st August 2023

Personable, helpful staff and good priced insurance cover

5
The process was made extremely easy, with James leading us through the myriad of questions. He was extremely patient, while medication and information was imparted to ensure details were correct. Despite having medical issues, the cover was well priced and ensures the security of mind we need before going on holiday. Details of the insurance cover purchased were emailed immediately. Thank you! Reviewed on: 19th August 2023

Great service, cover and price

5
Very good service on phone, policy really straight forward and excellent coverage at a competitive price. Reviewed on: 18th August 2023

Free Spirit

5
Used Holiday extras for last 2 yrs !Nice to speak to customer service instead of doing it online !The young man was very helpful and efficient! After giving me reassurance about everything I was happy to book! Reviewed on: 18th August 2023

All sorted efficiently over the phone

5
It was so good to speak to someone who was patient and explained everything . Niall was very clear speaking which does help . Reviewed on: 17th August 2023

Freindly and buseinesslike service

5
Kerry was cheerful and helpful as we went through what seemed tedious but necessary questions. We got through the questions and she was able to set out the options and what was what. She was friendly, businesslike and knowledgeable of the insurance products. Reviewed on: 16th August 2023

Most helpful service

5
I spoke to Kerry after needing to change some cover details on my annual travel policy. She was quickly able to identify the right solutions for us and was patient and informative in how she explained the details. Reviewed on: 16th August 2023

All was done very professionally

5
I find it much easier to speak to a human , than doing it on Line . On Line seems to miss out on explaining the clients problems re medical Reviewed on: 16th August 2023

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