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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,682 reviews, last reviewed 19th Feb 2026
4% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

Excellent simple as that Discussed with agent our requirements and was given a full and comprehensive options available to me. No pressure to choose immediately and value for ... Read more Reviewed on: 19th February 2026
Paul D's avatar
Paul D

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Holiday Extras Travel Insurance Travel insurance reviews (3682)

Review of the Holiday Extras Travel Insurance, Travel insurance:

Phone response

4
When I had a query, although it took a long time to get through on the phone, once I did I got a quick and clear response. Reviewed on: 27th May 2025

Straightforward

5
The booking process was straightforward and quick to complete. Reviewed on: 31st July 2025

Insurance was easy to book, have used them before.

5
Insurance was easy to book, have used them before. Never had to claim so can't comment about that. Seems to be competitively priced. Reviewed on: 31st July 2025

STRAIGHTFORWARD ENOUGH.

4
STRAIGHTFORWARD ENOUGH. COULD DO WITH A PROVISION TO BE MORE SPECIFIC ABOUT MEDICAL CONDITIONS, e.g. THE ARTHRITIS I NOTED IS FAIRLY MILD AND ONLY IN MY HANDS & ELBOWS, BUT FROM A GENERAL READ OF THE FORM ONE COULD ASSUME I'M RIDDLED WITH IT! GENERALLY THOUGH, I FOUND IT VERY EASY (AND I'M RUBBISH AT ONLINE STUFF). Reviewed on: 31st July 2025

Efficient, user friendly travel insurance renewal.

5
Easy to renew online, with efficient website and payment procedures. Documents could be a bit easier to locate. Reviewed on: 30th July 2025

Always use Holiday Extras

5
I’ve used Holiday Extras for many years and have always found them very good. Also the telephone customer services for advice regarding my policy were second to none. Reviewed on: 30th July 2025

Very efficient

5
Easy to find what we were looking for. Good price, very efficient Reviewed on: 30th July 2025

I won’t go anywhere else now!

5
I won’t go anywhere else now, I know it’s the most competitive price and straightforward cover selection process. The other good thing is all my holiday bits are in one app, so I’m not stressing about logging into different sites and remembering passwords. The cover level options are also very helpful to balance out what you need covering at what level, without paying for things you’re not wanting. I also feel confident that my data is safe. I haven't had 1 cold call since using this service, unlike the usual barrage from compare sites. Reviewed on: 30th July 2025

Very easy to book at a very competitive cost.

5
Very easy to book at a very competitive cost. Reviewed on: 29th July 2025

No pressure to buy and a client centred service

5
Ella was so helpful and patient. When I was unable to finalise the transaction immediately, she was so understanding. She gave me a ref no. saying one of her colleagues would deal with it whenever I was ready to proceed. And they did. Reviewed on: 29th July 2025

Quick, no fuss and easy to find to tight policy

5
Finding the right insurance is quick and easy using the holiday extras app. Great for finding my documents if I need them. Would highly recommend. Reviewed on: 29th July 2025