Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.66
Based on 3,685 reviews, last reviewed 23rd Jul 2026
98% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great service at renewal At renewal time I phoned first a quote. They were able to remove a couple of medical inclusions as no treatment was being undertaken. This saved us a... Read more Reviewed on: 16th July 2026
Denis R's avatar
Denis R

Latest lowest rating:

1

They took my money for a transfer from JFK to my hot... They took my money for a transfer from JFK to my hotel in New York. BA Flight was cancelled and impossible to get hold of anyone to change car booking... Read more Reviewed on: 23rd July 2026
Mark Cohen's avatar
Mark Cohen
Read all reviews Write a review

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Holiday Extras Travel Insurance Travel insurance reviews (3685)

Very friendly staff and thorough in questions

5
Very friendly staff and thorough in questions Reviewed on: 23rd July 2025
Laura w's avatar
Laura w

Great Value for Money

5
Easy to use app and prices transparent, no hidden fees Reviewed on: 23rd July 2025
Kirstie P's avatar
Kirstie P

Easy to navigate, asks the right questions, competit...

5
Easy to navigate, asks the right questions, competitive price Reviewed on: 23rd July 2025
J G's avatar
J G

Quick easy and well priced,have used this firm many...

5
Quick easy and well priced,have used this firm many times,always good service. Reviewed on: 23rd July 2025
Margaret E's avatar
Margaret E

very slow and disorganised

2
It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer service agents who would request the same information repeatedly. Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

It is so easy and straight forward and good value an...

5
It is so easy and straight forward and good value and very good customer service when I had some query and been sort out nicely. Reviewed on: 22nd July 2025
Shital N's avatar
Shital N

Very easy to use, not long winded.

5
Very easy to use, not long winded. Great price and all documents and info available via the app Reviewed on: 22nd July 2025
Graham P's avatar
Graham P

Easy to follow

5
Easy to follow instructions, questionaire was easy to answer, not complicated. Reviewed on: 22nd July 2025
Ivor T's avatar
Ivor T

Holiday insurance

5
Very easy to do on line but the proof of the pudding Weil be if you have need of using it abroad because as we know insurance companies will try their hardest not to pay out. Reviewed on: 22nd July 2025
Thomas C's avatar
Thomas C

Not totally happy but the price isn't extortionate

4
I felt I was being pushed into an annual policy rather than being offered a one-trip with an option for a one-year cover. I've also no idea why I wasn't offered the bronze service, you said it wasn't available to me but didn't explain why. Another point - maybe I missed it but I would have liked to have saved the quote and returned to it after trying another company. At no point did I see that option which I thought was less than ideal service. Finally you ask my rating for customer service but as one does not experience customer service when completing an online questionnaire I've been generous and given a Neutral response. That might change if I have to contact you later. Reviewed on: 22nd July 2025
WH's avatar
WH

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill