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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Easy to navigate, asks the right questions, competit...

5
Easy to navigate, asks the right questions, competitive price Reviewed on: 23rd July 2025
J G's avatar
J G

Quick easy and well priced,have used this firm many...

5
Quick easy and well priced,have used this firm many times,always good service. Reviewed on: 23rd July 2025
Margaret E's avatar
Margaret E

very slow and disorganised

2
It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer service agents who would request the same information repeatedly. Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

It is so easy and straight forward and good value an...

5
It is so easy and straight forward and good value and very good customer service when I had some query and been sort out nicely. Reviewed on: 22nd July 2025
Shital N's avatar
Shital N

Very easy to use, not long winded.

5
Very easy to use, not long winded. Great price and all documents and info available via the app Reviewed on: 22nd July 2025
Graham P's avatar
Graham P

Easy to follow

5
Easy to follow instructions, questionaire was easy to answer, not complicated. Reviewed on: 22nd July 2025
Ivor T's avatar
Ivor T

Holiday insurance

5
Very easy to do on line but the proof of the pudding Weil be if you have need of using it abroad because as we know insurance companies will try their hardest not to pay out. Reviewed on: 22nd July 2025
Thomas C's avatar
Thomas C

Not totally happy but the price isn't extortionate

4
I felt I was being pushed into an annual policy rather than being offered a one-trip with an option for a one-year cover. I've also no idea why I wasn't offered the bronze service, you said it wasn't available to me but didn't explain why. Another point - maybe I missed it but I would have liked to have saved the quote and returned to it after trying another company. At no point did I see that option which I thought was less than ideal service. Finally you ask my rating for customer service but as one does not experience customer service when completing an online questionnaire I've been generous and given a Neutral response. That might change if I have to contact you later. Reviewed on: 22nd July 2025
WH's avatar
WH

Easy to use online booking, can’t really comment on...

4
Easy to use online booking, can’t really comment on Customer Service as that is the only contact needed Reviewed on: 22nd July 2025
Michael L's avatar
Michael L

It was quick and easy to book travel insurance.

5
It was quick and easy to book travel insurance. Very simple and affordable too. Reviewed on: 22nd July 2025
Mike w's avatar
Mike w

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