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Holidaysafe : Travel insurance reviews

4.89
Based on 2,250 reviews, last reviewed 13th Oct 2025
42% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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90%
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9%
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1%

Latest highest rating:

5

Never had to claim but all previous dealings have be... Never had to claim but all previous dealings have been positive Reviewed on: 13th October 2025
Kate's avatar
Kate

Latest lowest rating:

1

Read the fine print before buying insurance from them We were one of many families affected by the service interruptions at London Stansted Airport on the 11th of May, 2025. We ended up missing out on our... Read more Reviewed on: 11th September 2025
devishta lumbaa's avatar
devishta lumbaa

About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel insurance reviews (2250)

Amazing help

5
I went to Turkey with the whole family and my cousin got bitten by a spider, he was put in a hospital and Holidaysafe supplied us with an translater and was very helpful during and after the incident. I have used them since on my first holiday without family and I have recommended Holidaysafe to other family that have heart problems and they found it the best value holiday insurance around. Reviewed on: 25th August 2016

Brilliant

5
Had to use in turkey. They were great Reviewed on: 25th August 2016

In safe hands

5
I always travel with Holidaysafe & make sure the rest of my family do as well. We were all very glad to be in their safe hands when we needed medical assistance for a nasty spider bite in the middle of the night. Travelling with their insurance gives us all peace of mind & allows us to focus on enjoying our holiday. Reviewed on: 25th August 2016

Holiday, safe

5
Fantastic service and amazing staff. Reviewed on: 24th August 2016

Holidaysafe is reasonable priced and offers great cover

5
I am often perplexed when it comes to travel insurance. It is difficult to pick out the good companies from the bad. Having previously had a bad experience I now pay a lot more attention to the policy wording and I am pleased to say since using Holidaysafe I have had been able to travel safe in the knowledge that I am covered comprehensively. Reviewed on: 24th August 2016

Very efficient staff and amazing customer service.

5
Very helpful on the telephone. Staff were extremely knowledgeably about their product. I would definitely recommend them to friends and family. Reviewed on: 24th August 2016

Everything taken care of!

5
Setting up insurance was easy with their help, they've been great over the phone with all the queries I had. Will definitely be using them again for my future trips. Reviewed on: 24th August 2016

Affordable travel insurance, great customer service

5
A fantastic price for our worldwide trip and all dealt with easily, even when our documents didn't come through - we used live chat to speak to one of the customer service team and they were flawless in their efficiency and help. Reviewed on: 24th August 2016

Fantastic when we made a claim

5
A few years ago my partner was seriously injured abroad and in intensive care. Holidaysafe paid for me to fly out to be with him, liaised with his doctors every step of the way, and paid for all our costs in getting home etc. They even paid him a benefit for being in a public hospital! Couldn't recommend enough Reviewed on: 19th August 2016

Good value cover but beware small print!

2
I took out very good value coverage with HolidaySafe for several years, but when it came to take out a claim they have excesses levied not as one claim but on different parts of the same claim, which makes the excess fee really add up. Reviewed on: 17th August 2016

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