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Holidaysafe : Travel insurance reviews

4.88
Based on 2,275 reviews, last reviewed 21st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Good reliable holiday insurance. Good reliable holiday insurance. Great price. Website is so easy to navigate. My go to holiday insurance company. Reviewed on: 21st October 2025
Julie C's avatar
Julie C

Latest lowest rating:

2

Excess is too much an the new quote is a liequote i... Excess is too much an when providing the new quote in the email it didn't cover my last years ailments so the quote was a lie Reviewed on: 15th October 2025
Deborah C's avatar
Deborah C

About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

Holidaysafe Travel insurance reviews (2275)

Review of the Holidaysafe, Travel insurance:

First choice

5
Used for many years. Excellent value. Reviewed on: 1st October 2024

Customer service good

5
Customer service good helped discuss and covered medical issues Reviewed on: 10th July 2025

Easy to purchase online & good pricing v good levels...

5
Easy to purchase online & good pricing v good levels of cover. Have never needed to claim so unable to comment on that process Reviewed on: 10th July 2025

Good response to my enquiry

5
They have responded well to my request for copy insurance docs and they were very helpful Reviewed on: 10th July 2025

Holidaysafe are special

5
I have always found that Holidaysafe are very good value for money and that when I needed to contact staff they were so polite and helpful Reviewed on: 10th July 2025

Very helpful advisors.

5
Very helpful advisors. Assisted with changing holiday dates and destination. Reviewed on: 10th July 2025

Met all their obligations without fuss.

5
Met all their obligations without fuss. Claiming was pretty straight forward. Reviewed on: 10th July 2025

Five star!Just straightforward understanding company.

5
Just straightforward understanding company. Acceptable and reasonable premiums. Reviewed on: 10th July 2025

Excellent customer service.

5
Very helpful and excellent customer service with follow-up.Good grasp of policies available and able to customise to my requirements.Good call back system is very yseful too. Reviewed on: 10th July 2025

Great Experience with Cover for Existing Conditions

5
I haven’t had extensive dealings with the customer service team, so it’s difficult to fully evaluate that aspect, but the minor interactions I have had were very positive. E.g when I inquired about adding pregnancy coverage to my policy, the representative I spoke to was helpful and reassuring, clearly explaining that additional coverage wasn’t necessary. That kind of clarity and responsiveness made me feel confident in the support offered. One of the main reasons I chose this company is because they were willing to cover some of my existing medical conditions (then conditions have never been an issue but it’s always good to be covered). Other insurers were hesitant or restrictive, so I really appreciated the inclusivity here. It gave me peace of mind when planning my travels, which is ultimately what you want from a travel insurance provider. Reviewed on: 10th July 2025

Taking out the policy was easy, the agent was helpfu...

5
Taking out the policy was easy, the agent was helpful and friendly. Documents arrived swiftly and price and cover is good Reviewed on: 10th July 2025