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Holidaysafe : Travel insurance reviews

4.77
Based on 2,483 reviews, last reviewed 10th Aug 2026
18700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

All round excellent service. Phoned round other providers before and non can match Holidaysafe for all round service. Did it all on the phone to give medical details the handler w... Read more Reviewed on: 10th August 2026
David M's avatar
David M

Latest lowest rating:

1

Appalling service over an entire year. Appalling service over an entire year. As an elderly person I needed to notify them of new medical conditions when they arose but getting them to do t... Read more Reviewed on: 10th July 2026
Andrew C's avatar
Andrew C

About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel insurance reviews (2483)

Good response to my enquiry

5
They have responded well to my request for copy insurance docs and they were very helpful Reviewed on: 10th July 2025

Holidaysafe are special

5
I have always found that Holidaysafe are very good value for money and that when I needed to contact staff they were so polite and helpful Reviewed on: 10th July 2025

Very helpful advisors.

5
Very helpful advisors. Assisted with changing holiday dates and destination. Reviewed on: 10th July 2025

Met all their obligations without fuss.

5
Met all their obligations without fuss. Claiming was pretty straight forward. Reviewed on: 10th July 2025

Five star!Just straightforward understanding company.

5
Just straightforward understanding company. Acceptable and reasonable premiums. Reviewed on: 10th July 2025

Excellent customer service.

5
Very helpful and excellent customer service with follow-up.Good grasp of policies available and able to customise to my requirements.Good call back system is very yseful too. Reviewed on: 10th July 2025

Great Experience with Cover for Existing Conditions

5
I haven’t had extensive dealings with the customer service team, so it’s difficult to fully evaluate that aspect, but the minor interactions I have had were very positive. E.g when I inquired about adding pregnancy coverage to my policy, the representative I spoke to was helpful and reassuring, clearly explaining that additional coverage wasn’t necessary. That kind of clarity and responsiveness made me feel confident in the support offered. One of the main reasons I chose this company is because they were willing to cover some of my existing medical conditions (then conditions have never been an issue but it’s always good to be covered). Other insurers were hesitant or restrictive, so I really appreciated the inclusivity here. It gave me peace of mind when planning my travels, which is ultimately what you want from a travel insurance provider. Reviewed on: 10th July 2025

Taking out the policy was easy, the agent was helpfu...

5
Taking out the policy was easy, the agent was helpful and friendly. Documents arrived swiftly and price and cover is good Reviewed on: 10th July 2025

Used them for years.

5
Used them for years. Consistently good. Reviewed on: 10th July 2025

It feels like they care

4
Holidaysafe ask the right questions about your current state of health so they understand you. You then get a quote that is fair. Where others see an issue Holidaysafe see a person. Reviewed on: 10th July 2025

Review Holidaysafe : Travel insurance now

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