Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Homeprotect: Home insurance reviews

View other Homeprotect products
4.38
Based on 186 reviews, last reviewed 13th Jul 2026
30% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
66%
See only 4 star reviews
12%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
16%

Latest highest rating:

5

The agent dealt with me very professionally The agent dealt with me very professionally Reviewed on: 13th July 2026
Niles B's avatar
Niles B

Latest lowest rating:

1

Cancellation 'Administration' charges horrendous! We cancelled the renewed policy just out of the cooling off period as we sold the house We paid just over £20 p/m (1 payment made) on an empty house ... Read more Reviewed on: 23rd April 2026
Susan H's avatar
Susan H
Visit provider site Read all reviews Write a review

About this product

Homeprotect home insurance policies are underwritten by AXA insurance.

With a Homeprotect home insurance policy, basic legal expenses and home emergency cover are included as standard. You can buy a policy for range of situations including unoccupied homes, renovations, working from home and holiday homes.

Homeprotect home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Homeprotect before, you can also leave a review and share your experience.

Review Homeprotect: Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Homeprotect Home insurance reviews (186)

I didn’t claim since I do the insurance with your co...

3
I didn’t claim since I do the insurance with your company I never I got a discount Reviewed on: 5th December 2025
Abdulmohsen 's avatar
Abdulmohsen
Reply from Homeprotect Sorry to hear about your experience. That is not the level of service we expect you to receive. If you could please contact us via live chat or phone, we will look into this for you. I have attached the relevant information to help you reach out to us. The Homeprotect team. Contact us link-https://www.homeprotect.co.uk/contact-us Response date: 20th January 2026
Home Protect Insurance Logo
Homeprotect

Love the way they pass on any discounts to current c...

5
Love the way they pass on any discounts to current customers, so we don't feel like we need to shop around or haggle. Reviewed on: 30th November 2025
Caroline H's avatar
Caroline H

Competitive

5
Competitive and friendly customer support Reviewed on: 29th November 2025
Jacqueline M's avatar
Jacqueline M

Excellent value

5
I was trying to find a honest and reliable insurer and after trawling what seemed like thousands i came upon home protect. For me the deciding factor was firstly the fact the would insure my bungalow with type of roof I have, it's pent so slight incline not totally flat and not tile, I had a nightmare trying to find someone who would insure and not rip me off in the meantime. Secondly well it was the.price, such good value and this year my premium went down. So yes i can totally recommend Home Protect, I haven't had to.claim yet but it's nice to know a decent insurer is there if needed. Reviewed on: 26th November 2025
C p's avatar
C p

Insurance continued with no problem and a minor redu...

4
Insurance continued with no problem and a minor reduction in cost Reviewed on: 23rd November 2025
Peter W's avatar
Peter W

Friendly staff, the renewal process was straight for...

5
Friendly staff, the renewal process was straight forward with no messing around, very happy with the service I’ve received over the last couple of years. Great value for money Reviewed on: 23rd November 2025
Nicky A's avatar
Nicky A

Happy customer

5
Have not needed to claim but Home insurance is cheaper than most. And when I needed to phoned about with problem they were very friendly and helpful. I am quite happy with the. Company’. Reviewed on: 19th November 2025
Esther H's avatar
Esther H

Cheaper than a comparison site

5
After searching the comparison sites to find my renewal quote works out £28 cheaper than last time which no one could beat I directly renewed with Homeprotect Reviewed on: 19th November 2025
David G's avatar
David G

Broken pipe fixed excellent service

5
We unfortunately had a broken sewer pipe but Homeprotect sent out contractor and fixed the problem, first class service thank you Reviewed on: 14th November 2025
Ann B's avatar
Ann B

Fair price renewal

5
Easy renewal, thankfully I haven’t had to make a claim but have peace of mind knowing I’m insured. Reviewed on: 14th November 2025
Birdie's avatar
Birdie

Review Homeprotect: Home insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill