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HSBC Kinetic: Business Account reviews

4.69
Based on 1,935 reviews, last reviewed 25th Feb 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very efficient and convenient business account I've been using this account for my small business for about 7 months now and I am very pleased, the app is great, everything is smooth and clear. The... Read more Reviewed on: 1st June 2023
Victoria Novikova's avatar
Victoria Novikova

Latest lowest rating:

1

HSBC are best avoided and waste my time I am a small business owner and HSBC continue to take up a huge amount of time will simple enquiries. Staff who cannot be understood and don't unders... Read more Reviewed on: 25th February 2025
J D's avatar
J D

About this product

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HSBC Kinetic Business Account reviews (1935)

Very easy to use.

5
It is very easy to use and safe In the same time. Reviewed on: 7th March 2023

Very good bank I am business owner and I have good experience so far thanks

5
Excellent customer service and hsbc app is very easy to pay the bill vegges Reviewed on: 7th March 2023

Secure, Easy and Adequate.

5
I trust the security levels HSBC adopts. The App is easy to use and negates the need for me to speak to anybody for anything to be done. The App is sufficient to meaty needs. Reviewed on: 7th March 2023

Best overall experience with banking.

5
I had difficulties opening a business bank account, Kinetic was the only bank that came through and explained every step on setting up my startup busi ess account. Top quality, up to date and user friendly. Recommend this for everyone whos just starting. Rest of the banks didn't explain why they could not give me an account. Reviewed on: 7th March 2023

Expensive with little benefits

1
They charge you £6.50 a month for an account and you’re left with no choice but to pay it. Also I had been a part of an APP scam and they weren’t very helpful in returning my money. The payment was made in 2 parts and one was through Santander bank. Luckily the recovered the money for me but HSBC were useless at this. I even sent them a letter from Santander to show they were able to help and still no help from HSBC. Otherwise they are an okay bank. Reviewed on: 7th March 2023
Reply from HSBC Kinetic Hi, thanks for your review. We hope that your issue has been resolved. Response date: 31st March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Fast reliable and easy

5
Hi This app was so easy to register and a very quick process Reviewed on: 7th March 2023

Fantastic service, absolutely awesome account

5
They were extremely helpful when I needed to open my account for my business. Account is very easy to use and helps me immensely! Reviewed on: 7th March 2023

Thanks

5
Very good for business banking services Reviewed on: 7th March 2023

Usefully and easy day to day business banking

5
Ferindly support team and very easy tonuse app Reviewed on: 7th March 2023

Easy and fast

4
App is easy to use. Customer services are always helpful and friendly Reviewed on: 7th March 2023

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