Smart Money People Logo

HSBC Kinetic (inactive company): Business account (discontinued) reviews

4.69
Based on 1,942 reviews, last reviewed 24th Mar 2026
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Perfect for small businesses! Perfect for small businesses! I have had an HSBC Kinetic account for 4 years now and have found the app a breeze to use and their customer service has... Read more Reviewed on: 24th March 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J

About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review

HSBC Kinetic (inactive company) Business account (discontinued) reviews (1942)

Best overall experience with banking.

5
I had difficulties opening a business bank account, Kinetic was the only bank that came through and explained every step on setting up my startup busi ess account. Top quality, up to date and user friendly. Recommend this for everyone whos just starting. Rest of the banks didn't explain why they could not give me an account. Reviewed on: 7th March 2023

Expensive with little benefits

1
They charge you £6.50 a month for an account and you’re left with no choice but to pay it. Also I had been a part of an APP scam and they weren’t very helpful in returning my money. The payment was made in 2 parts and one was through Santander bank. Luckily the recovered the money for me but HSBC were useless at this. I even sent them a letter from Santander to show they were able to help and still no help from HSBC. Otherwise they are an okay bank. Reviewed on: 7th March 2023
Reply from HSBC Kinetic (inactive company) Hi, thanks for your review. We hope that your issue has been resolved. Response date: 31st March 2023
HSBC Kinetic logo reviews
HSBC Kinetic (inactive company)

Fast reliable and easy

5
Hi This app was so easy to register and a very quick process Reviewed on: 7th March 2023

Fantastic service, absolutely awesome account

5
They were extremely helpful when I needed to open my account for my business. Account is very easy to use and helps me immensely! Reviewed on: 7th March 2023

Thanks

5
Very good for business banking services Reviewed on: 7th March 2023

Usefully and easy day to day business banking

5
Ferindly support team and very easy tonuse app Reviewed on: 7th March 2023

Easy and fast

4
App is easy to use. Customer services are always helpful and friendly Reviewed on: 7th March 2023

missing simple modern features like Apple Pay

3
unfortunately, as a modern account, it's missing simple modern features like Apple Pay Reviewed on: 7th March 2023

Never lets me down!

5
I run a small florist and the Kinetic app is exactly what I needed! Everything in one place, easily accessible and intuitive! Reviewed on: 7th March 2023

Easy and quick to use in today's busy climate.

3
HSBC kinetic is easy to use and transactions and changes happen quickly. The only thing I would say is that for a small business it isn't the cheapest account to have. Reviewed on: 7th March 2023

Review HSBC Kinetic (inactive company): Business account (discontinued) now

Help others make smarter decisions by sharing your own experience. Write a review