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HSBC Kinetic: Business account reviews

View other HSBC Kinetic products
4.69
Based on 1,941 reviews, last reviewed 7th Feb 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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1%
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Latest highest rating:

5

Best account for small businesses. I have had an HSBC Kinetic account for 4 years now and my experience has been great. Firstly there are no fees! The overdraft facility is easy to set ... Read more Reviewed on: 27th January 2026
Victoria S's avatar
Victoria S

Latest lowest rating:

1

Non-existent weekend support I called HSBC for help on a Saturday as was having issues downloading my transactions. They told me to reinstall the app. I did this but then was lock... Read more Reviewed on: 7th February 2026
Rebecca J's avatar
Rebecca J
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About this product

The HSBC Kinetic Current Account is for business customers.

The account is for sole traders or single director shareholder businesses. There’s no monthly account fee and you get free UK digital banking. The HSBC Kinetic account also includes a monthly cashflow outlook and categorised spending tools.

HSBC Kinetic Current Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Kinetic Business account reviews (1941)

Expensive with little benefits

1
They charge you £6.50 a month for an account and you’re left with no choice but to pay it. Also I had been a part of an APP scam and they weren’t very helpful in returning my money. The payment was made in 2 parts and one was through Santander bank. Luckily the recovered the money for me but HSBC were useless at this. I even sent them a letter from Santander to show they were able to help and still no help from HSBC. Otherwise they are an okay bank. Reviewed on: 7th March 2023
Tarvinder's avatar
Tarvinder
Reply from HSBC Kinetic Hi, thanks for your review. We hope that your issue has been resolved. Response date: 31st March 2023
HSBC Kinetic logo reviews
HSBC Kinetic

Fast reliable and easy

5
Hi This app was so easy to register and a very quick process Reviewed on: 7th March 2023
Kleem Asghar's avatar
Kleem Asghar

Fantastic service, absolutely awesome account

5
They were extremely helpful when I needed to open my account for my business. Account is very easy to use and helps me immensely! Reviewed on: 7th March 2023
adam conn's avatar
adam conn

Thanks

5
Very good for business banking services Reviewed on: 7th March 2023
ibrahim's avatar
ibrahim

Usefully and easy day to day business banking

5
Ferindly support team and very easy tonuse app Reviewed on: 7th March 2023
Arash Hajjar's avatar
Arash Hajjar

Easy and fast

4
App is easy to use. Customer services are always helpful and friendly Reviewed on: 7th March 2023
Lina's avatar
Lina

missing simple modern features like Apple Pay

3
unfortunately, as a modern account, it's missing simple modern features like Apple Pay Reviewed on: 7th March 2023
Nerijus Staskevicius's avatar
Nerijus Staskevicius

Never lets me down!

5
I run a small florist and the Kinetic app is exactly what I needed! Everything in one place, easily accessible and intuitive! Reviewed on: 7th March 2023
Sue Barry's avatar
Sue Barry

Easy and quick to use in today's busy climate.

3
HSBC kinetic is easy to use and transactions and changes happen quickly. The only thing I would say is that for a small business it isn't the cheapest account to have. Reviewed on: 7th March 2023
Melissa Smith's avatar
Melissa Smith

Foarte operativi

5
Am reusit foarte repede sa deschid acest cont de afaceri.Sunt foarte operativi,raspuns rapid siguranta si multa bunavointa.RECOMAND CU INCREDERE Reviewed on: 7th March 2023
Borodi's avatar
Borodi

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