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HSBC Kinetic: Business Account reviews

Name: Business Account
Rating: 4.73 (1939 reviews)

View other HSBC Kinetic products

4.68

Based on 1,939 reviews, last reviewed 2nd Apr 2025

200% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Simple easy to use Internet Banking Simple easy to use Internet Banking Reviewed on: 2nd April 2025

Latest lowest rating:

1

I am now in the process of changing my bank over bec... I am now in the process of changing my bank over because I am so fed up of not being able to access my account on my mobile. This happened to me once... Read more Reviewed on: 5th March 2025

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About this product

HSBC Kinetic Business Account reviews (1939)

Review of the HSBC Kinetic, Business Account:

Simple online business banking

Great simple app based banking with responsive chatline to resolve issues. Reasonable charges for a small business to cope with Reviewed on: 8th March 2023

Reply from HSBC Kinetic Thanks Mark for your review we're delighted to see that you find our Customer Support is there when you need it, we've just extended our in app support hours and now offer help on Saturdays. Thanks again Response date: 9th March 2023

Very Happy

I've been a HSBC customer for many years, I've had a Kinect account for over a year and will never let a bad word be said about HSBC. Everything is top notch and I know my money is safe. I recommend it with a pure heart, and even encourage you to try it. There are no surprises in this bank. Always top level. Reviewed on: 10th March 2023

Easy to use and reliable

The overall experience was always good and simple to use never had any problems recommend with confidence! Reviewed on: 10th March 2023

Exactly what you are looking for

Fast, simple and very handy all in one. Amazing Reviewed on: 10th March 2023

Easy to use for busy businesses

This is such an easy app to use for busy people like myself. I don't have time to visit banks and queue for ages, but with this app you don't have to it's all in one place. Brilliant! I highly recommend it. Reviewed on: 10th March 2023

Easy and convenient to use

Easy and convenient to use, a little hard to find statements but the live chat is very useful and helpful with any issues you may have Reviewed on: 10th March 2023

Best Customer Service

The entire process to create the account was simple, communication was clear, the app is easy to use, and customer service when needed is highly responsive and competent. A pleasure to do business with. Reviewed on: 10th March 2023

The best app

It’s very easy to use and we can have help when things go wrong Reviewed on: 10th March 2023

Fantastic experience

It’s been amazing using HSBC kinetic. I would recommend even in my dreams. Best bank and easy to use . Get in. Reviewed on: 10th March 2023

Easy to use app!

Easy to use app, responsive customer service Reviewed on: 9th March 2023

highly recommend

Amazing customer service and great experience in business account. Reviewed on: 9th March 2023

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