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HEY Credit Union: Savings reviews

4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
76% decrease in 5 star reviews
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Making contact is easy, staff are knowledgeable and...

5
Making contact is easy, staff are knowledgeable and helpful. Payroll saving option has made a huge difference to me and my ability to save Reviewed on: 1st July 2025

Remote Account Set-Up Was Easy.

5
The account was easy to open remotely. I was kept informed and their financial checks provided me with confidence, as did the security measures. I am able to credit the account via standing order and make top-ups. My money is safe and in time, should a situation arise that I would need a loan, I feel HEY would be able to assist me. In the meantime, my savings are in place for future needs. I was delighted to receive a credit bonus to my account which was an encouraging boost to keep saving. Reviewed on: 1st July 2025

I only joined 9 months ago and have already saved a...

5
I only joined 9 months ago and have already saved a decent amount. I am really happy with HEY credit union savings :) Reviewed on: 30th June 2025

Great customer service, fast replies for an enquiry,...

5
Great customer service, fast replies for an enquiry, fast processing for payments Reviewed on: 30th June 2025

Amazing way to start a savings

5
Amazing way to start a savings, easy to navigate. Reviewed on: 30th June 2025

soft pillow to fall on

5
I can't be more happy with this decision as I know that the extra money I put into this is going to my savings account which is really good to have in this time of the year as most of us are struggling with food bills Utility bills ect, but can withdraw this anytime Reviewed on: 28th June 2025

Excellent interest rates and the customer service is...

5
Excellent interest rates and the customer service is fantastic Reviewed on: 26th June 2025

Matched loan

5
Took out the excellent matched loan which is a very good rate, all done in two days Reviewed on: 26th June 2025

Great place!

5
The staff are very helpful and seem to go that extra when asked. Local firm which I will always support. Reviewed on: 26th June 2025

Best personal service.

5
Best personal service. It's really nice being able to speak to real human beings to manage everything. They do dividend payments rather than savings interest, but really the main gain is the fact you can use your savings to reduce loan interest. But those savings still attract the dividend while they're offsetting a loan. So it really is a no trainer to use these guys. They also offer a Christmas layaway, which is a great option, but it's uk to you what other savings 'pots' you have. Simply what you need and nothing you don't. Reviewed on: 25th June 2025

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